Access Shift Coordinator (Full-Time/Evenings)

Sheppard Pratt; Towson (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Sheppard Pratt in Towson, MD is seeking an Access Coordinator to manage shift task assignment and ensure optimal bed utilization across Towson and Baltimore Washington acute care inpatient psychiatric beds.

Under the Manager of Access, you will serve as the shift communication point between bed manager, screening provider, and access coordinators, and assist with orientation of new staff. This full-time role requires strong multitasking, interpersonal, and analytical skills.

Qualifications

• Bachelor’s degree in Psychology, Social Work, or related field.
• 2 years of progressively responsible experience in access/admissions or related setting.
• Competency in email/Word/Excel.
• Knowledge of IDX and Sunrise a plus.
• Ability to multi-task and set priorities.
• Strong interpersonal skills to communicate with staff, referral sources and patients/families.

Responsibilities

• Responsible for shift task assignment in Access to maximize bed capacity for Towson and Baltimore Washington inpatient psychiatric beds.
• Serve as the shift communication point between bed manager, screening provider, and access coordinators.
• Assist Manager of Access with orientation of new Access Coordinators.

Skills

Multi-tasking

Interpersonal skills

Analytical skills

Communication

Prioritization

Education

Bachelor’s degree in Psychology or related field

Tools

IDX

Sunrise

Job description

• Responsible for shift task assignment in Access to ensure the optimal utilization of staff resources to maximize use of available bed capacity for Towson and Baltimore Washington acute care inpatient psychiatric beds.
• Under the supervision of the Manager of Access, position functions as the shift communication point between bed manager, screening provider, and access coordinators.
• Assists Manager of Access with orientation of new Access Coordinators.

Responsibilities

• Responsible for shift task assignment in Access to ensure the optimal utilization of staff resources to maximize use of available bed capacity for Towson and Baltimore Washington acute care inpatient psychiatric beds.
• Under the supervision of the Manager of Access, position functions as the shift communication point between bed manager, screening provider, and access coordinators.
• Assists Manager of Access with orientation of new Access Coordinators.

Requirements

• Bachelor’s degree in Psychology, Social Work, or related field of study.
• Work requires one to two years progressively more responsible experience in an access/admissions or related setting.
• Computer skills competency in email/Word/Excel. Knowledge of IDX and Sunrise is a plus.
• Work requires multi-tasking and ability to set priorities.
• Work requires substantial interpersonal skills to communicate effectively with Health System staff, referral sources, and occasionally with patient/families, sometimes under stressful circumstances (75-90% of work time).
• Work requires analytical skills sufficient to assess the psychiatric dysfunction of patients, determine the need for admission or referral, apply knowledge of internal and community resources, and handle administrative detail.
• Work requires the ability to concentrate and pay close attention to detail when assessing psychiatric presentation of patients, gathering, and analyzing data, managing priorities, and entering patient data in computer, and frequently produces a high level of mental/visual fatigue and stress.