Access Reimbursement Specialist — Field & Patient Support

The Lockwood Group®; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Stratis Group seeks an Access Reimbursement Manager to lead a dedicated territory, educate providers on access services, and manage reimbursement solutions for products and therapeutic areas.

The role requires direct interaction with healthcare providers, payers, and internal teams to execute strategic plans and resolve patient-level reimbursement issues, ensuring compliant processes and positive experiences for HCPs and patients.

Qualifications

• 3+ years of experience in Managed Care, Field Reimbursement, Patient Services, or Sales in healthcare.
• 4 year degree or 8+ years in related healthcare roles.
• Willing to travel 3-4 days per week and reside in the territory.
• Strong analytic capabilities and business acumen.
• Experience with specialty or biologic products and complex reimbursement.
• Experience educating offices on access processes and patient service programs.
• Experience delivering in-person or virtual presentations (Zoom/Webex/Teams).
• Knowledge of CMS policies and Medicare/Part D familiarity.
• Valid driver's license.
• Ability to manage ambiguity and problem solve.

Responsibilities

• Manage daily activities that support appropriate patient access to our client's products in provider offices.
• Act as liaison to HUB, Call Center, and Specialty Pharmacy services.
• Provide in-person customer visits when appropriate.
• Participate in client meetings and regular team calls.
• Input call activity into the CRM, as appropriate.
• Educate offices on payer changes and reimbursement processes.
• Educate office staff on patient service programs.
• Review patient case information in a compliant manner.
• Educate physician office staff on patient portals.

Skills

Managed Care

Field Reimbursement

Patient Services

Sales (Specialty/Biologics)

Healthcare practice management

Education

4 year degree

Job description

Stratis Group seeks an Access Reimbursement Manager to lead a dedicated territory, educate providers on access services, and manage reimbursement solutions for products and therapeutic areas.

The role requires direct interaction with healthcare providers, payers, and internal teams to execute strategic plans and resolve patient-level reimbursement issues, ensuring compliant processes and positive experiences for HCPs and patients.