Access Coordinator III - Medical Access

University of Arkansas; Little Rock (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Access Coordinator III to enhance patient scheduling and billing processes. This role emphasizes strong communication and customer service skills while ensuring accurate data collection and billing. The ideal candidate will thrive in a collaborative healthcare environment, contributing to improved patient care and operational efficiency. Join a dynamic team committed to making a difference in the lives of Arkansans and enjoy a range of benefits including health plans, educational discounts, and retirement contributions. If you're passionate about patient support and healthcare logistics, this position is perfect for you.

Benefits

Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• 3 years experience in registration, billing, or scheduling in healthcare.
• Good communication and customer service skills are essential.

Responsibilities

• Schedules and coordinates appointments and surgeries using hospital systems.
• Conducts insurance verification and benefits explanation for patients.

Skills

Communication Skills

Customer Service Skills

Basic Medical Terminology

Computer Skills

Education

High School Diploma or GED

Tools

Hospital Systems

Office Machines

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

05/17/2025Type of Position:Clinical Staff - Medical Ancillary SupportJob Type:Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:ICE | CORE PA IM/PC Access PCS

Department's Website:

Summary of Job Duties:The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.Qualifications:

Minimum Qualifications:

• High School Diploma or GED PLUS Three (3) years experience in registration, billing, or scheduling in a healthcare environment.

• Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.

• Excellent customer service skills.

• Knowledge in basic medical terminology.

Preferred Qualifications:

• CHAA Certification

Additional Information:

Responsibilities:

• Records daily and monthly statistics and communicates any medical records issues

• Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients

• Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms

• Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders

• Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.

• Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals

• Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information

• Performs other duties as assigned

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

License or Certificate (see special instructions for submission instructions), Proof of Veteran StatusSpecial Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Balancing, Climbing, Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, WalkingFrequent Physical Activity:Balancing, Climbing, Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, WalkingOccasional Physical Activity:Balancing, Climbing, Crawling, Crouching, Feeling, Grasping, Hearing, Kneeling, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, WalkingBenefits Eligible:Yes