Access Coordinator III-(Fayetteville)

University of Arkansas for Medical Science; Little Rock (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established institution is seeking a Clinical Staff member for Medical Ancillary Support. This role involves managing patient scheduling, billing inquiries, and data collection to enhance patient care. The ideal candidate will possess strong customer service skills and a solid understanding of medical terminology. Join a dedicated team committed to improving healthcare for the community, with opportunities for career training and educational growth. This position offers a supportive environment where your contributions will directly impact patient experiences and outcomes.

Benefits

Health plans: Medical, Dental, and Vision

Holiday, Vacation, and Sick Leave

Education discounts for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• Three years of experience in customer service or healthcare.
• Knowledge of medical terminology and data entry.

Responsibilities

• Scheduling and rescheduling patient appointments.
• Managing patient data and processing walk-ins.
• Coordinating surgeries and managing patient communication.

Skills

Customer Service Skills

Communication Skills

Data Entry

Basic Medical Terminology

Education

High School Diploma or GED

Tools

Computer Skills

Job description

Job Posting: Clinical Staff - Medical Ancillary Support

Current University of Arkansas System employees, including student employees and graduate assistants, should log in to Workday via MyApps.Microsoft.com, then access 'Find Jobs' from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions can view and apply for positions within Workday by searching for 'Find Jobs for Students'. All postings close at 12:01 a.m. CT on the specified closing date.

If you exit your application before submitting, it will be saved as a draft, accessible through 'My Draft Applications' on your Candidate Home page.

Position Details

• Closing Date: [Insert Closing Date]
• Type of Position: Clinical Staff - Medical Ancillary Support
• Job Type: Regular
• Work Shift: [Insert Work Shift]
• Sponsorship Available: No
• Institution Name: University of Arkansas for Medical Sciences

About UAMS

The University of Arkansas for Medical Sciences (UAMS) offers a unique combination of education, research, and clinical programs that promote teamwork and diversity. We are committed to improving patient care and the lives of Arkansans.

Benefits and Perks

• Health plans: Medical, Dental, and Vision
• Holiday, Vacation, and Sick Leave
• Education discounts for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on main campus using UAMS pharmacy

Application Process

Review the position details and supplementary documentation before applying. Click the 'Apply' button/link to submit your application.

Equal Opportunity Employment

The University of Arkansas is an equal opportunity institution. We do not discriminate based on age, race, color, national origin, disability, religion, marital or parental status, veteran status, military service, genetic information, sex, sexual orientation, or gender identity. Questions about Title IX can be directed to the University's Title IX Coordinator or the U.S. Department of Education Office for Civil Rights.

Applicants must have proof of legal authority to work in the U.S. from day one.

All application data is subject to public disclosure under the Arkansas Freedom of Information Act.

Contact and Additional Information

For assistance or questions about the job posting, contact [e-mail].

Position Summary

The Access Coordinator III serves as a patient resource for scheduling and billing questions, manages patient data collection, billing, collections, scheduling coordination, and supports patient care activities. Must perform all duties of levels I & II and additional support tasks as needed.

Qualifications

Minimum Qualifications:

• High School diploma, GED, or equivalent
• Three (3) years experience in customer service or healthcare environment, including registration, billing, or scheduling

Knowledge, Skills, & Abilities:

• Excellent communication, computer, and customer service skills
• Knowledge of basic medical terminology
• Proficiency in data entry and basic computer skills

Preferred Qualifications:

• Experience in healthcare registration, billing, or scheduling

Key Responsibilities

• Scheduling and rescheduling appointments
• Pre-registration and updating patient information
• Processing walk-ins, creating patient charts, and accessing systems
• Managing supplies, equipment, and patient communication
• Scheduling surgeries/tests, issuing excuses, and managing no-shows
• Blocking and canceling appointments as needed

Salary

Commensurate with education and experience.

Application Requirements

Resume is required. Optional documents include professional references and proof of veteran status.

Additional Instructions

All applications must be submitted via the University of Arkansas System Career Site. Do not send applications to the recruitment contact directly.

Pre-employment Screening

Criminal background check required. Employment is contingent upon passing screening tests.

Physical Activity Levels

• Constant: Hearing, finger manipulation, sitting
• Frequent: Finger manipulation, sitting, talking, walking
• Occasional: Standing, walking

Benefits Eligibility

Yes