Access Coordinator III-(Fayetteville)

Davita Inc.; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in Springdale is seeking an Access Coordinator III to assist with patient scheduling and billing inquiries. The role requires strong communication skills and customer service experience in a healthcare setting. The Access Coordinator will ensure accurate patient data collection and facilitate seamless appointment scheduling as part of a collaborative team.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Basic Life Insurance up to $50,000

Career Training and Educational Opportunities

Concierge prescription delivery

Qualifications

• Three years experience in customer service or healthcare environment required.
• Experience in registration, billing, or scheduling preferred.

Responsibilities

• Schedules and coordinates appointments for patients.
• Conducts pre-registration and updates patient information.
• Processes walk-ins and manages inventory of supplies.

Skills

Good communication skills

Excellent customer service skills

Knowledge of basic medical terminology

Basic proficiency with computers

Education

High School, GED, or formal educational equivalent

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

07/01/2025Type of Position:Clinical Staff - Medical Ancillary SupportJob Type:Regular

Work Shift:

Sponsorship Available:

NoInstitution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click theApply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:ICE | MUSL NWA Van Asche Access

Department's Website:

Summary of Job Duties:The Access Coordinator III acts as a patient resource for all scheduling and billing questions and facilitates comprehensive patient data collection, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and perform other duties to support the patient care activities as needed.Qualifications:

Minimum Qualifications:

• High School, GED, or formal educational equivalent
• Three (3) years experience in customer service or healthcare environment. registration, billing, or scheduling in a healthcare environment

Knowledge, Skills, & Abilities:

• Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Preferred Qualifications:

• Experience in registration, billing, or scheduling in a healthcare environment

Additional Information:

Key Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications for patients.
• Conducts pre-registration as needed, as well as inputs and/or updates accurate patient information.
• Process walk-ins, create new patient charts, and access systems for orders as appropriate.
• Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee.
• Perform ABN completion and schedule surgeries and/or tests. Issues school/work excuses, sends out no show letters, takes patient photos.
• Responsible for blocking schedules as appropriate and canceling and rescheduling appointments as requested.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Resume

Optional Documents:

List of three Professional References (name, email, business title), Proof of Veteran StatusSpecial Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, SittingFrequent Physical Activity:Manipulate items with fingers, including keyboarding, Sitting, Talking, WalkingOccasional Physical Activity:Standing, WalkingBenefits Eligible:Yes