Access Coordinator III-(Fayetteville)

University of Arkansas for Medical Science; Fayetteville (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

An established health care organization is seeking a dedicated Access Coordinator III to enhance patient care by managing scheduling and billing inquiries. This role requires strong communication and customer service skills, along with a solid understanding of medical terminology. The ideal candidate will thrive in a collaborative environment, ensuring timely and accurate patient data management. Join a team that values diversity and teamwork, and contribute to improving the lives of the community through exceptional patient support and care. This is a fantastic opportunity for those passionate about healthcare and patient service.

Benefits

Medical, Dental, and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement matching contribution

Basic Life Insurance

Career Training and Educational Opportunities

Merchant Discounts

Concierge prescription delivery

Qualifications

• 3 years experience in customer service or healthcare environment.
• Effective communication and computer skills required.

Responsibilities

• Schedule and coordinate appointments and manage patient information.
• Perform pre-registration and update patient charts.

Skills

Effective communication

Customer service skills

Computer skills

Knowledge of basic medical terminology

Education

High School Diploma or GED

Tools

Data entry systems

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Job Details

• Closing Date: [Insert closing date]
• Type of Position: Clinical Staff - Medical Ancillary Support
• Job Type: Regular
• Work Shift: [Insert work shift]
• Sponsorship Available: No
• Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or questions about a job posting, please contact Human Resources at [e-mail].

Job Responsibilities and Qualifications

Summary of Job Duties: The Access Coordinator III acts as a patient resource for scheduling and billing questions, facilitates comprehensive patient data collection, ensures timely and accurate billing, manages collections, and coordinates scheduling activities. Must perform all duties of the Access Coordinator I & II levels and support patient care activities as needed.

Minimum Qualifications:

• High School, GED, or equivalent
• Three (3) years experience in customer service or healthcare environment, including registration, billing, or scheduling

Knowledge, Skills, & Abilities:

• Effective communication, computer skills, telephone etiquette, familiarity with office machines, and excellent customer service skills
• Knowledge of basic medical terminology
• Proficiency with computers and data entry

Preferred Qualifications:

• Experience in healthcare registration, billing, or scheduling

Key Responsibilities:

• Schedule and coordinate appointments, perform pre-registration, update patient information, process walk-ins, create patient charts, and access systems for orders
• Manage supplies, equipment, mail, waiting room, and patient photos
• Perform ABN completion, schedule surgeries/tests, issue excuses, send no-show letters, and manage appointment schedules

Salary: Commensurate with education and experience.

Application Requirements: Resume (and optional references and proof of veteran status)

Special Instructions: All applications must be submitted through the University of Arkansas System Career Site. Do not send applications to the recruitment contact directly.

Pre-employment Screening: Criminal Background Check required. Position is subject to screening including criminal background, drug testing, and education verification.