Access Coordinator II: Hematology & Oncology Care

Christiana Care Health System; Newark (DE); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO 32 days

Tuition reimbursement

Adoption assistance

Paid parental leave

Retirement plans

Job summary

ChristianaCare's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Access Coordinator II to coordinate patient care across the practice, referrals, hospital teams, and patients for a timely and positive care experience.

Responsibilities include obtaining and tracking referrals, verifying insurance coverage, coordinating authorizations, scheduling appointments and follow‑up care, and maintaining clear communication through the patient

Qualifications

• High School Graduate or Equivalent.
• 2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred.

Responsibilities

• Coordinate patient care with referring physicians, hospital providers, and care teams.
• Verify insurance coverage and coordinate referrals and authorizations.
• Schedule appointments and follow‑up care, and support patient communication via phone, portal, and Vocera.
• Perform front‑office duties: check-in/out, answer phones, document in EMR, and support daily operations and quality activities.

Education

High School Diploma or Equivalent

Job description

ChristianaCare's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Access Coordinator II to coordinate patient care across the practice, referrals, hospital teams, and patients for a timely and positive care experience.

Responsibilities include obtaining and tracking referrals, verifying insurance coverage, coordinating authorizations, scheduling appointments and follow‑up care, and maintaining clear communication through the patient