Access Control Specialist - (496534 )

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

The Chronicle of Higher Education, Inc. is seeking a facilities management professional to manage access control systems for campus operations. The role involves installing, repairing, and maintaining readers, electric locks, and related hardware, with support for troubleshooting and system integration.

A high school diploma or GED is required, with at least three years of direct access-control experience. Lenel software familiarity is strongly preferred and certification must be obtained within

Qualifications

• High School Diploma or GED required; education may be substituted for experience.
• Minimum of three (3) years of directly job-related experience.
• Experience with Lenel Software and Access Control Installation strongly preferred.
• Must obtain Lenel Core Certification within a year from hire.
• All positions are security sensitive and require criminal history check.
• The University of Houston System is an Equal Opportunity Institution.

Responsibilities

• Installs, repairs and modifies access control readers, electric locks and related devices.
• Program hardware and verify interfaces with other security systems.
• Oversee maintenance and replacement of tools and peripheral devices.
• Review service requests and coordinate campus work.
• Monitor alarms and reduce false positives; notify relevant parties.
• Update Access Control System information in the database.
• Assist campus Access Users with troubleshooting.

Education

High School Diploma or GED

Education in lieu of experience

Tools

Lenel Software

Access Control Installation

Job description

Department: Facilities Management

Salary: Commensurate with Experience/Education

Description:

Assesses operational needs regarding the Access Control System. Monitors and maintains access control hardware and assists the campus with troubleshooting, repair, and hardware problems. Pursuant to the State of Texas Executive Order No. GA-48, this position researches, works on, or has access to critical infrastructure and requires the ability to maintain the security or integrity of the University infrastructure. This position requires personnel be routinely reviewed to determine whether or not criminal history or continuous connections for the government or political apparatus of a foreign adversary might prevent the employee from being able to maintain the security or integrity of the infrastructure.

Responsibilities

1. Installs, repairs and makes modifications on a variety of access control board card readers, electric locks and other supportive devices.
2. Basic programming of system hardware.
3. Verifies field hardware interface and integration with other security systems.
4. Oversees the maintenance and replacement of tools and various peripheral devices including exit device requests, contacts and door locking hardware.
5. Reviews service order requests and coordinates work to be performed with customers on campus.
6. Conducts Quality Control on all third‑party installation of access control devices.
7. Monitors and processes alarms from the access control system, by distinguishing alarm types associated with hardware alarms and response alarms.
8. Verifies alarms are being generated based on ranking of alarms as well as decreasing false positives.
9. Notifies appropriate parties of all alarms.
10. Regularly updates and maintains Access Control System information in a computer database.
11. Receives incoming phone calls from campus Department Access Users and assists with troubleshooting.
12. Creates and assigns user rights and permissions to access the electronic access control software.
13. Verifies door peripherals are working correctly and reports any defects to the Access Control Facilities Department.
14. Performs other job‑related duties as assigned.

Qualifications

High School Diploma or GED Required

Department is willing to accept education in lieu of experience.

MQ: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. might normally be acquired through attainment of a high school diploma or GED. Education verification will be conducted upon acceptance of an employment offer.

Requires a minimum of three (3) years of directly job‑related experience. Experience with Lenel Software and Access Control Installation strongly preferred. Certification/Licensing: Requires technical certification or licensing directly related to the job. Must be able to obtain Lenel Core Certification within a year from hire.

All positions at the University of Houston‑System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.