Access Control Officer — Retail Security & Growth Benefits

Allied Universal; Whitestown, Northern (IN, KY); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Smart tools to view and claim shifts

Career growth and training

Health and retirement benefits

Exclusive perks and discounts

Job summary

Allied Universal is seeking a Security Officer Access Systems Coordinator in Whitestown, IN to safeguard clients across industries. You will monitor entry points, verify access, and maintain visitor records while delivering professional customer service to shoppers, tenants, and staff.

As a full-time role, you will follow site procedures, respond to incidents, perform patrols, and coordinate with store personnel and law enforcement as needed.

Qualifications

• High school diploma or equivalent.
• Background check required by law.
• Drug screen required.
• Licensing may be required.
• Must be 18+ (21+ for armed roles).
• Valid driver’s license for driving positions.

Responsibilities

• Provide customer service to retail location personnel, shoppers, and visitors by carrying out access control procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor and control access points, verify authorized entry, and maintain visitor, contractor, and delivery records in accordance with site procedures.
• Respond to access-related incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns according to established protocols.
• Conduct regular and random patrols of retail areas, entry points, loading areas, and the surrounding perimeter to help deter unauthorized access and identify security-related concerns.
• Communicate professionally with store personnel, mall management, law enforcement, and emergency responders as needed to support security-related operations.

Skills

Customer service

Access control

Communication

Patrol duties

Decision making

Education

High school diploma

Tools

Computer/Tablet

Job description

Allied Universal is seeking a Security Officer Access Systems Coordinator in Whitestown, IN to safeguard clients across industries. You will monitor entry points, verify access, and maintain visitor records while delivering professional customer service to shoppers, tenants, and staff.

As a full-time role, you will follow site procedures, respond to incidents, perform patrols, and coordinate with store personnel and law enforcement as needed.