Academic Technology Business Analyst — Remote

University Support Services, LLC; Englewood (CO); Remote; USD 100,000 - 110,000; Full time

Benefits offered by this job

Remote work flexibility

40-hour work week

Job summary

Medforth Global Education is seeking a Business Analyst for Academic IT strategy and delivery. You will partner with academic stakeholders across programs to define requirements, map processes, and prioritize initiatives that deliver measurable student and institutional outcomes.

In this role you will work remotely with occasional travel, coordinating with Development, System Administration, Security, and Service Delivery to ensure successful discovery through delivery.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years working in Academics or academic technology.
• Ability to define requirements, map processes, and write acceptance criteria.
• Clear written and verbal communication with technical and non-technical audiences.
• Willingness to raise risks and communicate early.

Responsibilities

• Identify opportunities to improve academic processes and lead discovery sessions.
• Document current and future-state processes and identify root causes.
• Write clear requirements and acceptance criteria for Dev and QA.
• Maintain visibility of status, risks, dependencies, decisions, and next steps.
• Support user acceptance testing and confirm delivered outcomes.

Skills

Business analysis

Requirements definition

Process mapping

Stakeholder management

Communication

Education

Bachelor's degree in business or information systems

Higher education experience

2+ years in Academics

Tools

Azure DevOps

ServiceNow

Job description

Medforth Global Education is seeking a Business Analyst for Academic IT strategy and delivery. You will partner with academic stakeholders across programs to define requirements, map processes, and prioritize initiatives that deliver measurable student and institutional outcomes.

In this role you will work remotely with occasional travel, coordinating with Development, System Administration, Security, and Service Delivery to ensure successful discovery through delivery.