Academic Success Advisor

Strategic Education, Inc.; États-Unis; À distance; USD 31 000 - 46 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

Tuition assistance

401(k) retirement plan

Employee Stock Purchase Plan

Paid time off

Résumé du poste

Strategic Education, Inc. is seeking an Academic Coach to serve as the primary contact for learners from orientation through program completion. The role emphasizes coaching, mentoring, removing barriers and encouraging progress toward degree completion.

You will engage learners with personalized outreach, collaborate with faculty and university partners, and apply analytics to drive purpose-driven conversations and improve persistence and outcomes.

Qualifications

• Bachelor's degree required; Master's preferred; Doctoral degree preferred for Doctoral Advisors.
• Experience in advanced coaching, critical thinking and problem solving.
• Excellent written and verbal communication skills; ability to work across teams.

Responsabilités

• Assist learners in developing an academic plan aligned with goals.
• Monitor progress and mitigate academic risk with faculty support.
• Engage through diverse channels to support learner persistence and success.
• Collaborate with university partners to address learner concerns and options.
• Maintain accurate documentation of learner interactions per policies.
• Build trusted relationships across the campus and participate in cross-functional projects.

Connaissances

Advanced coaching

Critical thinking

Problem solving

Relationship-building

Communication

Microsoft Office

Formation

Bachelor's degree

Master’s degree

Doctoral degree

Outils

Microsoft Office Suite

Description du poste

Strategic Education, Inc. is seeking an Academic Coach to serve as the primary contact for learners from orientation through program completion. The role emphasizes coaching, mentoring, removing barriers and encouraging progress toward degree completion.

You will engage learners with personalized outreach, collaborate with faculty and university partners, and apply analytics to drive purpose-driven conversations and improve persistence and outcomes.