Academic Resources Center Manager - Student Success Lead

City University of New York; New York (NY); On-site; USD 102,000 - 110,000; Full time

Benefits offered by this job

Health plans

Tuition waivers

Retirement benefits

Paid time off

Job summary

City University of New York's Hostos Community College seeks an Associate Director (Academic Resource Center Manager) for the Student Success Coaching Unit to lead degree planning, retention initiatives, and campus collaborations.

You will supervise Success Coaches, oversee Transfer Pathways and Degree Maps, and partner with departments to expand tutoring and other support services; in-person on campus is required.

Qualifications

• Bachelor's degree and six years' related experience required.
• Master’s Degree preferred in Education or related field.
• Experience in higher education and diverse multicultural setting.
• At least 4 years of supervisory/managerial experience.
• Availability to work evening and weekend hours.

Responsibilities

• Manages degree completion and retention initiatives.
• Tracks data and prepares reports on retention and completion.
• Oversees student caseload and supports successors.
• Coordinates Degree Plans creation for continuing students.
• Plans Transfer Pathways and oversees Career Infused Degree Maps advisement.
• Liaises with academic departments and related units; supervises staff.
• Implements comprehensive student support programs on campus.
• Identifies improvement areas and develops efficiency strategies.

Skills

Supervisory experience

Higher education experience

Data reporting

Diversity experience

Education

Bachelor's degree

Master's degree in Education or related field

Job description

City University of New York's Hostos Community College seeks an Associate Director (Academic Resource Center Manager) for the Student Success Coaching Unit to lead degree planning, retention initiatives, and campus collaborations.

You will supervise Success Coaches, oversee Transfer Pathways and Degree Maps, and partner with departments to expand tutoring and other support services; in-person on campus is required.