Academic Records Specialist

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 38,000 - 48,000; Full time

Job summary

The University of North Carolina at Greensboro is seeking an Academic Records Specialist within the University Registrar's Office to manage degree clearance, track progress, and certify graduations for undergraduate students. The role also supports apostille notarization, diploma ordering backups, and Degree Works collaboration.

The position requires familiarity with student information systems (Banner 9) and Degree Works, strong communication, analytical thinking, and meticulous attention to

Qualifications

• Bachelor's degree or equivalent combination of training and experience.
• Experience in a registrar's, admissions, or academic services environment is preferred.
• Strong communication, analytical, and problem-solving skills are essential.

Responsibilities

• Manage degree clearance and track degree progress for undergraduates.
• Certify graduations and serve as a contact for degree clearance.
• Assist with notarization for apostille and act as backup for diploma ordering.
• Collaborate with Degree Works team on curriculum changes and language placement/waivers.
• Maintain knowledge of course requirements and university policies to support compliance.

Skills

Registrar experience

Degree Works

Innovation mindset

Analytical thinking

Communication skills

Attention to detail

Organizational skills

MS Office

Education

Bachelor's degree

Tools

Banner 9 SIS

Degree Works

Job description

Posting Details

Position Number: 000423

Functional Title: Academic Records Specialist

Position Type: Staff

Position Eclass: EZ - EHRA Non - Exempt Permanent

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

In support of the mission of UNC Greensboro, the University Registrar's Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.

Position Summary

Reporting to the Assistant Registrar, the Academic Records Specialist is responsible for degree clearance support; tracking of degree progress, certification of graduation for undergraduate students; and serves as a point of contact for the degree clearance area. This position communicates with students, advisors, and other faculty and staff to ensure that graduation applicants have met the requirements for their degrees. This position also assists students needing notarization of documents for the purpose of obtaining an apostille and serves as a backup for ordering diplomas. Additionally, this position will collaborate with the Degree Works team to process curriculum modifications and input foreign language placement test scores and waivers for students.

This position works collaboratively with Admissions and Transfer Articulation and is responsible for the daily management of the processes associated with Degree Works and graduation clearance for students. This position is responsible for maintaining current knowledge of academic courses, program requirements, and University Catalog policies at UNC Greensboro. The Academic Records Specialist works with others to implement institutional strategic initiatives and ensure compliance with statewide policies and initiatives. This position will work closely with faculty and academic affairs staff to develop proficiency in college academic requirements and to support strategic measures with the UNC System.

Minimum Qualifications

• BACHELOR'S DEGREE; OR EQUIVALENT COMBINATION OF TRAINING AND EXPERIENCE. ALL DEGREES MUST BE RECEIVED FROM APPROPRIATELY ACCREDITED INSTITUTIONS.

Preferred Qualifications

• Experience in a registrar's, admissions, or academic services environment.
• Experience using student information systems (Banner 9) and Degree Works.
• Strong commitment for innovation as demonstrated by an ability to be proactive, dynamic, forward-thinking, strategic and collaborative.
• Demonstrated critical thinking, analytical, and problem-solving skills.
• Strong verbal and written communication skills. Demonstrated ability to effectively communicate and foster collaboration with a wide variety of university clientele.
• Excellent attention to details.
• Excellent organizational, administrative and time management skills.
• Proficiency with Microsoft Suite (Word, Excel, Access, and PowerPoint)

Recruitment Range

$38,000- $47,805

Org #-Department

University Registrar's Office - 10204

Job Open Date

08/06/2026

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Non-Exempt