Compliance Specialist and Special Enrollment Coordinator

The University of North Carolina at Chapel Hill; North Carolina; On-site; USD 56,000 - 64,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking a Compliance Specialist and Special Enrollment Coordinator to oversee non-traditional academic programs and related enrollment processes. The role coordinates administrative and system activities to support student enrollment and ensures compliance with FERPA and related policies.

The position acts as the primary liaison to campus departments and partner institutions, handling enrollment transactions, transcripts, and data quality.

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience.
• Experience managing complex administrative processes, records, or compliance-related activities.
• Strong customer service and communication skills, with the ability to effectively interact with students, faculty, staff, and external partners.
• Proficiency in utilizing information systems, databases, reporting tools, and standard office software to manage records, generate reports, and support business processes.

Responsibilities

• Provide centralized administration for non-traditional academic programs and coordinate enrollment activities.
• Serve as liaison to UNC-Chapel Hill departments, sponsor institutions, and partner organizations.
• Respond to inquiries, process enrollment transactions and transcript requests, and resolve records-related issues.
• Support special projects and communicate university policies related to student records and compliance.

Skills

Customer service

Data integrity

Communication

Information systems

Education

Bachelor’s degree or equivalent

Tools

ConnectCarolina

National Student Clearinghouse

Job description

Posting Information

Posting Information

Department University Registrar-542000

Career Area Student Services

Posting Open Date 09/16/2026

Application Deadline 09/30/2026

Open Until Filled No

Position Type Permanent Staff (EHRA NF)

Working Title Compliance Specialist and Special Enrollment Coordinator

Appointment Type EHRA Non-Faculty

Position Number 20078647

Vacancy ID NF0010043

Full Time/Part Time Full-Time Permanent

FTE 1

Hours per week 40

Position Location North Carolina, US

Hiring Range $56,000 - $64,000

Proposed Start Date 11/02/2026

Position Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

The Office of the University Registrar ( OUR ) serves several key duties as set from the Faculty Code of University Government:

• OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

• Classroom Scheduling
• Curriculum/Student Information System Academic Structure
• Degree Audit/Graduation
• Records and Enrollment
• Student Data/Reporting
• Training, Provisioning and Documentation
• FERPA /Regulatory Compliance Oversight

Position Summary

The Compliance Specialist and Special Enrollment Coordinator provides centralized administration for non-traditional academic programs authorized through the University’s academic inventory of instructional programs. The position coordinates the administrative and system activities necessary to facilitate and support student enrollment in non-conventional programs offered by academic units on campus and in partnership with other institutions, including Duke University, North Carolina State University, and the National University of Singapore. The position assists in the development and implementation of system applications, policies, procedures, and business processes that support the successful delivery of these programs and plays a key role in planning and implementing new special programs that fall outside standard administrative processes, business rules, systems, and services. The position serves as an administrative resource to the University Registrar and as the resident expert in the management and administration of specially administered programs, monitoring, evaluating, and assessing the effectiveness of supporting systems and services. The position serves as the primary liaison to UNC -Chapel Hill departments and schools that sponsor inter-institutional and joint programs, as well as to domestic and international partner institutions.

In addition, the position is part of a team responsible for the analysis, maintenance, and correction of student records and data. The position assists in communicating university policies and procedures related to student records, enrollment services, and compliance requirements; collaborates with campus partners on grading, new student orientation, and current and retroactive enrollment activities; and supports special projects as assigned.

The position provides customer service to faculty, staff, students, and third parties by responding to inquiries, processing enrollment transactions and transcript requests, and resolving records-related issues. The employee also provides intermediate-level technical support for the Compliance and Records and Enrollment Services team within the Office of the University Registrar.

Minimum Education And Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, And Experience

• Experience managing complex administrative processes, records, or compliance-related activities requiring accuracy and attention to detail
• Demonstrated ability to analyze, research and resolve data discrepancies while maintaining data integrity and confidentiality
• Strong customer service and communication skills, with the ability to effectively interact with students, faculty, staff, and external partners
• Proficiency in utilizing information systems, databases, reporting tools, and standard office software to manage records, generate reports, and support business processes

Preferred Qualifications, Competencies, And Experience

• Experience working in higher education administration, particularly in student records or compliance-related functions
• Knowledge of student records regulations and best practices, including FERPA , enrollment certification processes, transcript management, and academic records administration
• Experience with student information systems and reporting tools such as ConnectCarolina, National Student Clearinghouse, or similar enterprise systems
• Demonstrated experience developing process improvements, creating procedural documentation, and supporting technology-driven initiatives

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Special Instructions

Quick Link https://unc.peopleadmin.com/postings/325491

Posting Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.