Veteran Certification Coordinator

University of Southern California; Glendale (CA); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

Medical and dental benefits

Tuition benefits

Retirement plans

Campus event discounts

Job summary

The University of Southern California seeks an Academic Records & Registration Coordinator to assist the Veterans Affairs unit. You will serve as the point of contact for veterans and dependents, providing information, referrals, and guidance on VA education benefit policies and degree requirements.

Responsibilities include updating student records, preparing credit summaries for USC and other institutions, and generating reports.

Qualifications

• Minimum education: Bachelor's degree.
• Minimum experience: <1 year.
• Preferred skills: Student services.

Responsibilities

• Presentations
• One-on-one meetings
• Telephone sessions
• Email communications
• Maintain and monitor VA enrollment status and tuition/fee charges
• Update the student records system and generate required reports
• Verify student information and privacy conformity

Skills

Student services

Education

Bachelor's degree

Job description

The Office of Academic Records and Registrar is seeking an Academic Records & Registration Coordinator to assist in the USC Veterans Affairs unit. This role serves as a point of contact to veterans and dependents; provides information, referrals and guidance to prospective and enrolled graduate or undergraduate students and academic units regarding VA education benefit policies and procedures, curricula, university policies and procedures and transfer work related to degree requirements for graduation. In addition, this position maintains accurate degree progress summaries for graduate or undergraduate students. Prepares credit summaries for work taken at USC and other domestic institutions. The Academic Records & Registration Coordinator provides technical information to students relating to the application of VA education benefits, transfer credit and the completion of degree requirements. Updates student record computer system and generates requested documents or reports. Verifies student information as requested. Additional duties include, but are not limited to the following:

• Presentations
• One-on-one meetings
• Telephone sessions
• Email communications

Additionally, this role, keeps VA informed of the enrollment status and tuition/fee charges of Veterans and other eligible persons in accordance with the U.S. Department of Veterans Affairs SCO Handbook. Utilizes basic forms to keep VA informed, such as:

• Enrollment Certification (VA Form 22-1999) to report required enrollment information
• Notice of Change in Student Status (VA Form 22-1999b) to report changes to enrollment information
• Monitor the subjects pursued by a student to certify to VA only those subjects that apply to the student's program
• Monitor student's grades to ensure satisfactory progress is being made
• Report when a student was terminated due to unsatisfactory progress
• Monitor student's conduct and report when student is suspended or dismissed

Keep up-to-date on current VA rules and benefits:

• Read and maintain VA bulletins provided by your ELR
• Attend VA training opportunities
• Maintain records of VA students and make all records available for inspection:
• Retain a file of VA papers submitted and records of academic progress, program pursuit, tuition and fee charges etc.
• Maintain records for at least three years following the student's last date of attendance
• Ensure that the privacy of VA students is protected

Additional responsibilities required of a Yellow Ribbon school:

• Certify in accordance with the school's Yellow Ribbon agreement
• Maintain these additional records
• Track the number of students enrolled under Yellow Ribbon
• Track the annual amount of tuition and fees
• Track first come-first served enrollment of students into the Yellow Ribbon Program

USC offers excellent benefits, including medical and dental health care for staff and their families. Staff may be eligible for retirement plans with employer contributions, tuition benefits for staff and their families, as well as access to professional development classes. USC is located in central Los Angeles with easy access to commuter trains, buses, downtown and free tram pick-up services. Perks include discounts to football, basketball, and other campus events.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment toUSC's Unifying Values.

The hourly range for this position is $24.00 - $26.33. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

#LI-AW1

• Minimum Education: Bachelor's degree
• Minimum Experience: <1 year
• Preferred Skills: Student services