Academic Programs & Student Experience Coordinator

Boise State University; Boise (ID); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

12 paid holidays

12-24 vacation days

ORP retirement plan contributions

PERSI retirement plan contributions

Medical and dental insurance

Tuition waiver benefits

Job summary

Boise State University in Boise, Idaho seeks an administrative professional to coordinate complex academic program elements within the Mechanical and Biomedical Engineering Department. You will collaborate with students, faculty and other departments to ensure smooth operations and successful outcomes.

The role emphasizes scheduling, reporting, curriculum changes, and liaison activities to support undergraduate programs while maintaining records and driving process improvements.

Qualifications

• Ability to clearly document processes and develop SOPs.
• Ability to work independently and use reference manuals to develop proficiency with software or computer systems.
• Strong written and verbal communication skills for presentation of results.
• Good interpersonal skills and collaboration abilities.
• Excellent time management and ability to handle multiple deadlines.
• Adaptability to evolving technology and openness to AI tools.
• Solution-oriented troubleshooting and issue identification.
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate complex academic program elements with students, faculty and departments.
• Create and manage department course schedules each semester and process changes.
• Analyze data and generate reports (enrollment, certificates, minors).
• Promote undergrad programs and support student services and events.
• Maintain student records and support admission to upper-division processes.
• Liaise with COEN advising and CATs; support committees and program assessment.

Skills

SOP documentation

Independent work

Written and verbal communication

Interpersonal skills

Time management

AI tools awareness

Team collaboration

Discretion with confidential info

Education

Bachelor’s Degree and 2 years of professional experience or equivalent

Job description

Boise State University in Boise, Idaho seeks an administrative professional to coordinate complex academic program elements within the Mechanical and Biomedical Engineering Department. You will collaborate with students, faculty and other departments to ensure smooth operations and successful outcomes.

The role emphasizes scheduling, reporting, curriculum changes, and liaison activities to support undergraduate programs while maintaining records and driving process improvements.