Academic Programs Operations Lead

Southern University System; Sterlington (LA); On-site; USD 40,800 - 55,200; Full time

Job summary

Southern University System is seeking a Program Operations Specialist in the College of Sciences and Engineering to support academic units with a broad range of administrative, operational, and reporting tasks.

The role coordinates events, maintains program records, monitors data for compliance, analyzes KPIs, and acts as a liaison among faculty, students, and other university departments, driving continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field from an accredited institution is required.
• Minimum of three years of progressively responsible administrative or program coordination experience.
• Experience supporting academic programs or student services in higher education is preferred.

Responsibilities

• Manage day-to-day administrative operations of assigned academic programs, including scheduling, agendas, materials, and records.
• Provide administrative and operational support to faculty and staff for academic initiatives and student programs.
• Assist with budget tracking, procurement, and financial recordkeeping.
• Coordinate purchasing activities and maintain expenditure documentation per policies.
• Collect and analyze program data related to enrollment, retention, budgeting, and assessment.
• Prepare reports and data summaries for program leadership to support decisions.
• Serve as liaison between the academic program, college administration, and external partners.
• Maintain current program information across websites and communications channels.
• Develop and refine procedures to improve efficiency and accuracy.
• Ensure compliance with university policies, accreditation standards, and regulations.
• Support audits, accreditation reviews, and compliance reporting.
• Plan and execute program events in collaboration with the College.
• Coordinate event logistics and post-event evaluations.
• Provide exceptional customer service to students, faculty, staff, and external stakeholders.

Skills

Administrative experience

Event coordination

Budget administration

Data analysis

Education

Bachelor's degree in Business Administration, Education, Communications, Public Administration, Higher Education Administration, or a closely related field

Job description

Southern University System is seeking a Program Operations Specialist in the College of Sciences and Engineering to support academic units with a broad range of administrative, operational, and reporting tasks.

The role coordinates events, maintains program records, monitors data for compliance, analyzes KPIs, and acts as a liaison among faculty, students, and other university departments, driving continuous improvement.