SUBR | Program Operations Specialist

Southern University System; Sterlington (LA); On-site; USD 40,800 - 55,200; Full time

Job summary

Southern University System is seeking a Program Operations Specialist in the College of Sciences and Engineering to support academic units with a broad range of administrative, operational, and reporting tasks.

The role coordinates events, maintains program records, monitors data for compliance, analyzes KPIs, and acts as a liaison among faculty, students, and other university departments, driving continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field from an accredited institution is required.
• Minimum of three years of progressively responsible administrative or program coordination experience.
• Experience supporting academic programs or student services in higher education is preferred.

Responsibilities

• Manage day-to-day administrative operations of assigned academic programs, including scheduling, agendas, materials, and records.
• Provide administrative and operational support to faculty and staff for academic initiatives and student programs.
• Assist with budget tracking, procurement, and financial recordkeeping.
• Coordinate purchasing activities and maintain expenditure documentation per policies.
• Collect and analyze program data related to enrollment, retention, budgeting, and assessment.
• Prepare reports and data summaries for program leadership to support decisions.
• Serve as liaison between the academic program, college administration, and external partners.
• Maintain current program information across websites and communications channels.
• Develop and refine procedures to improve efficiency and accuracy.
• Ensure compliance with university policies, accreditation standards, and regulations.
• Support audits, accreditation reviews, and compliance reporting.
• Plan and execute program events in collaboration with the College.
• Coordinate event logistics and post-event evaluations.
• Provide exceptional customer service to students, faculty, staff, and external stakeholders.

Skills

Administrative experience

Event coordination

Budget administration

Data analysis

Education

Bachelor's degree in Business Administration, Education, Communications, Public Administration, Higher Education Administration, or a closely related field

Job description

SUBR | Program Operations Specialist | Position Type: Full-Time Unclassified | Salary: $48,000

Application Deadline: August 14, 2026

JOB DESCRIPTION:

The Program Operations Specialist plans, implements, and supports academic units in the College of Sciences and Engineering through a wide range of operational and administrative tasks. Key responsibilities include managing administrative processes, coordinating events and activities, maintaining program-related documents and records, and serving as a liaison between stakeholders such as faculty, students, and other university departments. The position also involves monitoring data, ensuring compliance with institutional and external regulations, and supporting continuous improvement in operational efficiency and program delivery.

JOB RESPONSIBILITIES:

• Manage the day-to-day administrative operations of assigned academic programs, including scheduling meetings, preparing agendas and materials, managing correspondence, maintaining records, and ensuring efficient office operations.
• Provide administrative and operational support to faculty and staff in the implementation of academic initiatives, student success programs, and departmental activities.
• Assist with budget administration by tracking expenditures, processing procurement requests, reconciling expenses, and maintaining accurate financial records.
• Coordinate purchasing activities and maintain documentation for expenditures, reimbursements, and other fiscal transactions in accordance with university policies.
• Collect, analyze, and maintain program data related to enrollment, retention, budgeting, assessment, and other key performance indicators to support strategic planning and continuous improvement.
• Prepare reports, presentations, and data summaries for program leadership to facilitate informed, data-driven decision-making.
• Serve as the primary liaison between the academic program, college administration, university departments, external partners, and other stakeholders, ensuring effective communication and collaboration.
• Maintain current and accurate program information across university websites, printed materials, and other communication platforms.
• Develop, implement, and refine administrative procedures and operational workflows to improve efficiency, accuracy, and overall program effectiveness.
• Ensure compliance with university policies, accreditation standards, state and federal regulations, and other applicable guidelines affecting academic program operations.
• Support internal and external audits, accreditation reviews, program assessments, and compliance reporting by preparing documentation and coordinating required activities.
• Plan, coordinate, and execute program events, including orientations, workshops, recruitment activities, advisory board meetings, conferences, and other special events in collaboration with the College.
• Coordinate all event logistics, including venue reservations, catering, communications, registration, technology needs, and post-event evaluations to ensure successful program delivery.
• Provide exceptional customer service by responding to inquiries from students, faculty, staff, and external constituents in a timely, professional, and courteous manner.

QUALIFICATIONS:

• Bachelor's degree in Business Administration, Education, Communications, Public Administration, Higher Education Administration, or a closely related field from an accredited institution.
• Minimum of three (3) years of progressively responsible administrative, program coordination, or office management experience.
• Experience supporting academic programs, higher education administration, or student services in a college or university setting.

POINT OF CONTACT:

Dr. Rachel Vincent-Finley | Vice Dean

Senior Associate Dean for Strategic Innovation and Transformation

College of Sciences and Engineering

[e-mail]

EEO/ADA Statement:

The Southern University System complies with Title IX of the Education Amendments of 1972, Titles VI and VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and other federal, state, and local laws. Southern University and A&M College forbids discriminating or harassing conduct that is based on an individual’s race, color, religion, sex, ethnicity, national origin or ancestry, age, physical or mental disability, sexual orientation, gender identity, gender expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable federal and state laws. This commitment applies to but is not limited to decisions concerning hiring and promotion, the administration of educational programs and policies, scholarship and loan programs, and athletic or other college-administered programs. Discriminatory acts of any kind are strictly forbidden.