Academic Programs & Operations Coordinator

Gannon University; Colorado; On-site; USD 35,000 - 48,000; Full time

Job summary

Gannon University in Erie, PA, is seeking a full-time Program Assistant to support the School of Engineering and Computing. You will assist academic leadership and staff across multiple departments, handling communications, data reporting, meetings, documentation, and operations.

The role requires strong Excel skills, confidentiality, independence, and the ability to multitask in a busy university office. Some evenings/weekends may be required.

Qualifications

• Associate’s degree required.
• Three years of general secretarial experience; proficiency with Excel, Word, PowerPoint and Outlook.
• Excellent verbal and written communication, proofreading and organizational skills.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Communications & Editing: manage internal/external communications, draft and proofread, design flyers and graphics, update BrightSigns.
• Data Management & Reporting: generate/analyze reports, retrieve data to support leadership decisions, summarize findings for accreditation and performance metrics.
• Meetings & Coordination: schedule/coordinate meetings, prepare agendas, attend meetings to take minutes.
• Academic Documentation: edit catalog entries, programs and curriculum sheets, assist with accreditation reports and program documentation.
• Supervisor & Leadership Support: prepare materials for review/approval, facilitate follow-through on actions.
• Records Management: maintain departmental records, ensure proper storage/retrieval of data.
• Office Administration & Purchasing: oversee supplies, manage budgets, process invoices/reimbursements, purchasing decisions.
• Facilities & Technology Liaison: coordinate maintenance/IT needs, serve as vendor/IT contact.
• Event Planning & Support: plan and execute department/college events, coordinate with partners, registrations, facilities, food service.
• Marketing & Outreach: create promotional campaigns/materials, manage social media, monitor department website pages.
• Student Retention Support: plan/execute student-focused events, gather feedback.
• Staffing & Onboarding Support: assist with postings, interviews, onboarding communications.
• Special Projects & Strategic Initiatives: participate in committees, automate processes, create documentation.
• General Duties: other tasks as assigned.

Skills

Excel proficiency

Word

PowerPoint

Outlook

Verbal communication

Written communication

Proofreading

Organizational skills

Education

Associate degree

Bachelor’s degree (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Gannon University in Erie, PA, is seeking a full-time Program Assistant to support the School of Engineering and Computing. You will assist academic leadership and staff across multiple departments, handling communications, data reporting, meetings, documentation, and operations.

The role requires strong Excel skills, confidentiality, independence, and the ability to multitask in a busy university office. Some evenings/weekends may be required.