Academic Program Coordinator

Penn State University; University Park (AL); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Penn State University seeks an Academic Program Coordinator to support academic programming across undergraduate and graduate levels. The ideal candidate will excel in communication and collaboration, managing student and program support processes while being detail-oriented and able to work independently. This role offers a flexible hybrid working environment with comprehensive benefits, including a tuition discount for employees and their families.

Benefits

75% tuition discount

Comprehensive medical, dental, and vision coverage

Qualifications

• Experience with student information and learning management systems preferred.
• Strong interpersonal skills and ability to manage deadlines.
• 2+ years relevant experience in education or administrative roles.

Responsibilities

• Collaborate with academic advising and departmental leaders on student support.
• Manage academic data and prepare reports for accreditation.
• Plan and execute recruitment and co-curricular events.

Skills

Communication

Attention to detail

Collaboration

Education

General Equivalency Diploma (GED) or High School

2+ years of relevant experience

Tools

Excel

Word

Outlook

Job description

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• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

POSITION SPECIFICS

The Department of Human Development and Family Studies (HDFS) in the College of Health and Human Development is seeking an Academic Program Coordinator. The successful candidate for this position will be part of a collaborative staff working to support the department's academic programs, including:

• HDFS undergraduate programming (BS)
• HDFS graduate programming (integrated MS/PhD) -and-
• our online Master's of Social Work (MSW) program
  
  

Responsibilities:

• Collaborate with Academic Advising on student and program support processes (e.g., add/drop registration, course substitutions, admin course cancellations, senior/student feedback surveys, advisor scheduling, scholarship/awarding)
• Collaborate with departmental and program leaders relative to communications - including, but not limited to, managing departmental listservs and using appropriate channels to communicate and promote program- or audience- specific opportunities and information.
• Collaborate with faculty on processes that support course and program offerings (e.g., order textbooks, collect syllabi, assign SEEQ's and MSEEQ's, submit final exam requests)
• Collaborate to plan and execute departmental recruitment events (e.g., summer days, prospective student visits, open houses), co-curricular events (e.g., resource/info fairs, career development functions) and celebratory events (e.g., graduation and/or award receptions); includes arranging volunteer schedules for events.
• Collaborate with Graduate Program Faculty and Students to provide support and coordination for graduate admissions - including coordinating recruitment communications, management of applications, application review meetings, and the planning of prospective students visits and new student orientation.
• Manage academic data (e.g. enrollment, progress, graduation data) and prepare reports for department leadership - including compiling metrics/data in support on ongoing program assessment and accreditation.
• Manage day-to-day departmental infrastructure (including, but not limited to, serving as primary point of contact/reception for department, managing ingoing and outgoing mail flow, managing supply inventory, coordinating service requests, coordinate lost/found for HHD Building, coordinating space use and room reservations)
• Provide back-up support to the Administrative Office Manager
  
  

The ideal candidate will work effectively and independently on complex projects but also be a strong collaborator. The ideal candidate should have strong communication and interpersonal skills, excellent attention to detail, and the ability to manage deadlines. Proficiency with Excel, Word and Outlook is required. Experience with student information, survey, scheduling, and learning management systems—such as LionPATH, Starfish, Qualtrics, CollegeNET, and Canvas—is preferred. However, training opportunities are available for those willing to learn.

This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

Minimum Education, Work Experience & Required Certifications

General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

Application Instructions

For full consideration, applicants must include a cover letter and resume with their application.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $38,300.00 - $55,500.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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