Academic Program Coordinator, College of the Liberal Arts

Penn State University; University Park (TX); On-site; USD 38,000 - 61,000; Full time

Job summary

Penn State University is seeking an Academic Program Coordinator to provide administrative support for its World Campus undergraduate political science programs. The role involves managing student inquiries, processing applications, and maintaining records, requiring strong organizational and communication skills. This position offers a competitive salary and benefits, including a generous tuition discount.

Benefits

75% tuition discount for employees and eligible family members

Comprehensive medical, dental, and vision coverage

Robust retirement plans

Substantial paid time off

Qualifications

• Detail-oriented and able to multi-task.
• Excellent organizational and communication skills.
• Basic proficiency with Microsoft Office 365.

Responsibilities

• Serve as primary contact for World Campus online program inquiries.
• Review and process admission applications.
• Maintain student records and documents.

Skills

Detail-oriented

Organizational skills

Communication skills

Interpersonal skills

Problem-solving skills

Education

Associate Degree

General Equivalency Diploma (GED) or High School (HS)

Tools

Microsoft Office 365

Job description

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
  
  

POSITION SPECIFICS

The Department of Political Science and School of Public Policy are searching for an Academic Program Coordinator. This position will provide administrative support to the World Campus undergraduate bachelor’s degree political science programs, as well as for the Counterterrorism (CTRTR) graduate certificate, and the Counterterrorism option in the interdisciplinary Master of Professional Studies (MPS) in Homeland Security (HLS) online degree program.

Responsibilities include but are not limited to:

• Serve as primary department contact for all World Campus online program inquiries; assist students and instructors with questions.
• Review and process admission applications.
• Perform course scheduling tasks and manage the student evaluations process for online programs.
• Maintain student records and documents, track student progress, process correspondence and forms for the approval of instructors for graduate courses.
• Liaise with staff of the HLS program's main office in Harrisburg and World Campus program staff.
• Provide administrative assistance to the Associate Head/Director of Online Programs, the Director of the Counterterrorism option, and the Director of the Semester in Washington, D.C., program.
• Assist with maintaining web pages related to Political Science World Campus majors and programs, and maintain resource documents for online instructors.
• Run complex queries in LionPath (Penn State’s student information system) and iTwo (web-based tool used for data access, analysis, and distribution) that provide detailed information for inclusion in internal/external reports.
• Arrange Washington, D.C.-based events and provide oversight of the application process for the Washington, D.C., program.
  
  

Out-of-town/overnight travel may be required on a very limited basis.

The Academic Program Coordinator will work both independently, as well as collaborate/have support of their team when completing the position’s responsibilities. This position will serve as a back-up to other members of the Political Science and Public Policy academic and administrative teams to ensure adequate coverage, as needed.

Qualifications:

• Ability to be detail-oriented and multi-task
• Excellent organizational, communication, interpersonal, and problem-solving skills
• Basic proficiency with Microsoft Office 365
  
  

Minimum Education, Work Experience & Required Certifications

If filled as Academic Program Coordinator - Senior Support, this position requires: Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Academic Program Coordinator - Intermediate Support, this position requires: General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

Application Instructions:

To be considered, applicants must upload a resume and cover letter.

Additional Information:

This position will report to the Academic Program Coordinator Supervisor.

The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

Please note that this is not a fully remote position.

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $38,300.00 - $61,000.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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