Academic Program Assistant

American University; Washington (District of Columbia); Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Job summary

American University in Washington, DC, seeks a full-time Academic Program Assistant in the School of Communication. The role supports division directors, handles scheduling, budgets, and adjunct faculty processes, and serves as the primary contact for adjuncts.

The position requires a Bachelor’s degree and 1–3 years of relevant experience, strong writing and communication skills, and advanced computer skills.

Qualifications

• Bachelor’s degree is required.
• 1–3 years of relevant experience.
• Strong writing and oral communication skills; multitasking and time management.
• Excellent computer skills, including spreadsheets and databases; customer orientation.
• Ability to maintain confidentiality; work with minimal supervision; team collaboration; meet deadlines.

Responsibilities

• Provide administrative support for SOC divisions and program directors; manage division budgets and expenditures; maintain syllabi files and adjunct processes.
• Develop and maintain SOC Schedule of Classes; coordinate with offices on enrollment and curricular changes.
• Plan and execute meetings and events; support faculty-related events.
• Perform other duties as assigned as part of the academic affairs team.

Skills

Writing skills

Oral communication

Multitasking

Time management

Detail oriented

Excel

Databases

Customer focus

Confidentiality

Teamwork

Deadline oriented

Education

Bachelor’s degree

2-4 years experience

Tools

None

Job description

American University

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department

School of Communication

Time Type

Full time

Job Type

Regular

FLSA Status

Non-Exempt

Work Modality

Hybrid 01 (On Campus 3-4 Days/Week)

Union

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description

Summary

This positionprovides support for School of Communication (SOC) academic divisions and associated programs within the school. TheAcademic Program Assistantsupports SOC division directorswithfaculty teaching assignments, division budgetsand requisitions (e.g. for events, travel,supplies, reimbursements, etc.), anddivision meetings and events. The incumbent supports the development and maintenance of SOC schedule of classesin accordance with curriculum needsand works with the Assistant Dean, Division Directors and advisorsto manage course enrollments, additions, and cancellations. The incumbent processes adjunct faculty appointments ensuring union compliance, manages the onboarding of new adjuncts, and serves as a primary point of contact for them. This position reports to the Assistant Dean for Undergraduate Academic Services.

Essential Functions

1.) Academic Division Support

• Providesoverall administrative support forassigned divisions and program directors and is central contact for assigned divisions’ faculty. Maintainsbudget spreadsheets for each division, uses a purchasing card to order items for the divisions, tracking faculty travelandevents,aswell as processingdivision discretionary expendituresand reimbursements.Updateselectronic files of all division syllabi.Organizesfile ofpotentialadjunctsand advises adjunct faculty on academic processes (book orders, grading, etc.) Coordinates and presents at adjunct orientation. Assistswith student and faculty awarddistribution.

2.) Schedule of Classes and Curricular Issues

• Workswith division/programdirectors, Assistant Dean for Undergraduate Academic Services, the Office of Student and Academic Affairs staffandGraduate Programsstaff,todevelop and maintain SOC Schedule of Classes for the Registrar’s Officein compliance withUniversitypolicies and regulations, ensuring maximized space utilization.Works with SOC Budget unit to ensure accurate financial information related to the schedule of classes. Works with SOC Budgetuniton division tuition and fees forms. Works with the SOC technology team to ensure that academic technology needs are met for all courses.Collects and analyzes data related tostudent enrollments and curriculumchangesto inform course offerings in consultation with the Assistant Dean.

3.) Meeting/Event Planning and Execution

• Workswith assigned divisions/programdirectors to coordinate meeting schedules, record minutes, and gather/distribute materials as needed.Coordinatesdivisionpriorityspecial eventsand may provide some support with other faculty-related events in consultation with the supervisor.

4.) Other DutiesAsAssigned

• Performs other duties, as assigned, as member of academic affairs team, which may include front desk coverage in the OSAA and throughout SOC.

Position Type/Expected Hours of Work

• Full-time.
• 35 hours per week.

Salary Range

• $23.21 - $24.00 per hour.

Required Education and Experience

• Bachelor’s degree.
• 1 - 3 years of relevant experience.
• Background or interest in communication field desirable.
• Mustdemonstrate:superior writing ability and oral communication skills; strong multitasking and time management skills with keen attention to detail; excellent computer skills, including extensive experience with spreadsheets,anddatabases; strong customer-oriented focus.
• The ability to maintain confidentiality is essential.
• Must be able to work with minimal supervision andas a member of a collaborative teamin an environment of accountability.
• Ability to work within deadlines is required.

Preferred Education and Experience

• 2 - 4 years of relevant experience.
• Familiarity with learning management software,Microstrategy, Colleague, strong basic math skills arepreferredand experience with budgeting is desirable.

Additional Eligibility Qualifications

• Employees in the School of Communication are required to work on campus in a full presence modality for the first month of their employment.
• Someevening or weekend workmay be required.
• This is a union-eligible position.

Benefits

AU offers a competitive benefits package.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify https://secure-web.cisco.com/1XvVZ...%3BJSUlJSUl%21%21IaT_gp1N%21zLmmaBILiWBPWzuehuLBtn2pHxnUf56lNHZ5QuYK9-dYX1kL7ZCsZWB5rrqHb38kjUi1FNTUVAQenl2J9A%24) employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log intoWorkdayand select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively “Protected Bases”) in its programs and activities.