Academic Program Assistant

American University; United States; Hybrid; USD 32,000 - 33,000; Full time

Benefits offered by this job

Hybrid work model

AU benefits package

Job summary

American University, a student-centered research institution in Washington, DC, invites applications for an essential administrative support role in the School of Communication. The position entails coordinating division operations, maintaining schedules, and assisting with faculty and student activities.

Hybrid work 3–4 days on campus; requires strong writing, communication, and data skills. Bachelor’s degree with 1–3 years’ experience is preferred, with competitive benefits for staff.

Qualifications

• Bachelor’s degree required; related field preferred.
• 1–3 years of relevant experience; 2–4 years preferred in some cases.
• Superior writing and oral communication; multitasking and time management.
• Proficient with spreadsheets and databases; confidentiality and service orientation.

Responsibilities

• Provide administrative support to divisions and program directors.
• Maintain and analyze class schedules and curricular compliance.
• Coordinate and document meetings, events, and faculty-related activities.
• Handle front desk coverage and other duties as assigned.

Skills

Written communication

Oral communication

Multitasking

Time management

Attention to detail

Computer skills

Data management

Customer service

Education

Bachelor's degree

Tools

Spreadsheets

Databases

Learning management software

MicroStrategy

Colleague

Job description

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.

Learn more about American University Department: School of Communication Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: SEIU Local 500 - Provost & Enrollment Division

Essential Functions

• Academic Division Support Provides overall administrative support for assigned divisions and program directors and is central contact for assigned divisions’ faculty. Maintains budget spreadsheets for each division, uses a purchasing card to order items for the divisions, tracking faculty travel and events, as well as processing division discretionary expenditures and reimbursements. Updates electronic files of all division syllabi. Organizes file of potential adjuncts and advises adjunct faculty on academic processes (book orders, grading, etc.) Coordinates and presents at adjunct orientation. Assists with student and faculty award distribution.
• Schedule of Classes and Curricular Issues Works with division/program directors, Assistant Dean for Undergraduate Academic Services, the Office of Student and Academic Affairs staff and Graduate Programs staff, to develop and maintain SOC Schedule of Classes for the Registrar’s Office in compliance with University policies and regulations, ensuring maximized space utilization. Works with SOC Budget unit to ensure accurate financial information related to the schedule of classes. Works with SOC Budget unit on division tuition and fees forms. Works with the SOC technology team to ensure that academic technology needs are met for all courses. Collects and analyzes data related to student enrollments and curriculum changes to inform course offerings in consultation with the Assistant Dean.
• Meeting/Event Planning and Execution Works with assigned divisions/program directors to coordinate meeting schedules, record minutes, and gather/distribute materials as needed. Coordinates division priority special events and may provide some support with other faculty-related events in consultation with the supervisor.
• Other Duties As Assigned Performs other duties, as assigned, as member of academic affairs team, which may include front desk coverage in the OSAA and throughout SOC.

Position Type/Expected Hours of Work

Full-time. 35 hours per week.

Salary Range

$23.21 - $24.00 per hour.

Required Education and Experience

Bachelor's degree. 1 - 3 years of relevant experience. Background or interest in communication field desirable. Must demonstrate: superior writing ability and oral communication skills; strong multitasking and time management skills with keen attention to detail; excellent computer skills, including extensive experience with spreadsheets, and databases; strong customer-oriented focus. The ability to maintain confidentiality is essential. Must be able to work with minimal supervision and as a member of a collaborative team in an environment of accountability. Ability to work within deadlines is required.

Preferred Education and Experience

2 - 4 years of relevant experience. Familiarity with learning management software, Microstrategy, Colleague, strong basic math skills are preferred and experience with budgeting is desirable.

Additional Eligibility Qualifications

Employees in the School of Communication are required to work on campus in a full presence modality for the first month of their employment. Some evening or weekend work may be required. This is a union-eligible position.

Benefits

• AU offers a competitive benefits package.
• Click here to learn about American University's unique benefit options.

Other Details

Hiring offers for this position are contingent on successful completion of a background check. Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Contact Us For more information or assistance with the American University careers site, email [e-mail].

American University is a student centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world.