Academic Pathway & Technology Specialist

Minnesota State Colleges and Universities; Moorhead (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

Minnesota State Moorhead is seeking an Academic Pathway & Technology Specialist to lead alternative learning initiatives, CPL, continuing education, and AI applications in registrar operations. You will ensure regulatory compliance, data integrity, and seamless learner experiences across delivery models.

You will develop technical training materials, supervise graduate assistants, and coordinate academic appeals, while driving efficiency and innovation within the registrar’s office.

Qualifications

• Three years of experience with system and software implementation and technical writing/training.
• Understanding of computer information systems.
• Strong project management to handle multiple projects.
• Excellent written and verbal communication skills.

Responsibilities

• Provide strategic leadership and oversight of alternative learning initiatives.
• Lead registrar office AI initiatives and emerging technologies implementation.
• Develop training documentation for registrar processes.
• Supervise graduate assistants and work-study employees; coordinate academic appeals.
• Demonstrate professional conduct and collaboration across departments.

Skills

Project management

Written and verbal communication

Computers / IT knowledge

Education

Bachelor’s degree equivalent

Tools

Student information systems

Imaging systems

Curriculum software

Job description

• Location: Moorhead
• Telework Eligible: No
• Division/Unit: MnSCU Moorhead SU / MnSCU MHD Classified MAPE MMA

Working Title: Academic Pathway & Technology Specialist

Job Class: Management Analyst Staff Specialist

Agency: Minnesota State

• Job ID: 98173
• Location: Moorhead
• Telework Eligible: No
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 11/03/2026
• Closing Date: 11/17/2026
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Moorhead State University-MAPE
• Division/Unit: MnSCU Moorhead SU / MnSCU MHD Classified MAPE MMA
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: 8:00am-4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $30.76 - $45.26 / hourly; $64,226 - $94,502 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

POSITION PURPOSE:

Provides strategic leadership and technical administration of alternative learning initiatives including credit for prior learning (CPL), continuing education, concurrent enrollment, experiential learning, micro-credentials and other alternative learning pathways. Leads the registrar’s office in the implementation of artificial intelligence application to our current and future business processes. Ensures academic integrity, regulatory compliance, data integrity, system integration, and seamless learner experiences across multiple educational delivery models, software, and applications. Create technical training documentation for registrar business processes. Oversee grad assistant and work study duties. Coordinate academic appeals and calendar committee.

RESPONSIBILITIES:

Responsibility 1:

Provides strategic leadership, technical administration, and operational oversight of alternative learning initiatives including credit for prior learning (CPL), continuing education, concurrent enrollment, experiential learning, micro-credentials and other alternative learning pathways.

• Serve as functional lead for software and applications supporting alternative learning programs. Work with IT to design, develop, and maintain these systems.
• Develop processes and procedures to improve efficiency, accuracy, delivery, and customer service of alternative learning initiatives. Partner across the university, community, and state to deliver credentials. Serve as subject matter expert.
• Ensure compliance with HLC, federal regulations, state and university policy and procedure and state statute. Analyze, develop and initiate policy and procedure changes when needed.

Responsibility 2:

Leads the registrar’s office in evaluating, implementing, and optimizing artificial intelligence applications and emerging technologies to improve current and future business processes.

• Serve as lead for identifying, researching, and implementing AI solutions to support registrar functions, focusing on operational efficiency.
• Establish policy and procedure in collaboration with AI Institute governing ethical, secure, and compliant use of AI within registrar functions.
• Develop training and procedures for human review, validation and oversight of output, evaluating risks related to bias, accuracy, transparency and student data protection.
• Lead change management in the use of AI in the registrar’s office.

Responsibility 3:

Develop, maintain, and implement technical training documentation, procedures, and knowledge management for registrar business processes.

• Develop, coordinate and deliver technical training programs and documentation for Registrar’s Office.
• Develop, maintain, and continuously improve comprehensive operational training documents, websites, system software, and applications pertaining to alternative learning. Work with campus community and community partners to implement and train on these processes. Develop student tools to navigate these processes.
• Identify process improvement opportunities and lead implementation of operational efficiencies.

Responsibility 4:

Provide supervision and direction for graduate assistants and work-study employees, while coordinating the academic appeals processes and supporting the calendar committee.

• Hire, train, supervise, schedule and coordinate the work of graduate and work study employees who will occupy front desk operations.
• Oversee these positions to accomplish imaging of student record documents, residency and reciprocity processes, transcript ordering, release of student information processes, grade changes, and biodemographic changes, major changes, academic appeals, calendar committee documentation, and other processes in the registrar’s office.
• Serve as expert in the operation of these processes at the federal, state, system and university level.

Responsibility 5:

The following responsibilities do not lend themselves to any percent of time breakdown. These are behavioral responsibilities that all staff are expected to exhibit 100% of the time and are not added to the total percent of time for other responsibilities.

• Be sensitive in my dealings with other personnel, visitors, and students, so that all are treated in a respectful, professional, and humane manner.
• Be respectful of and sensitive to the rights, responsibilities and duties of others, and respectful of the human rights of all racial, ethnic, and religious groups, including but not limited to protected groups as defined by state statue.
• Maintain professional level of conduct and interaction with other staff so staff dissension is minimized.
• Maintain control and composure during difficult and stressful situations to instill a calming effect on others.
• Maintain a professional distance in relationships with students and their families.
• Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.

Minimum Qualifications:

• Three years of experience working with system and software implementation and technical writing and training. A Bachelor’s degree in a related field may substitute for one year of experience and an Associate’s degree in a related field may substitute for six months of experience.
• Understanding of computer information systems.
• Project management skills sufficient to manage multiple projects simultaneously, create clear and attainable project objectives, build project requirements, oversee the cost, time and scope of projects, manage project constraints, and communicate progress and end results.
• Effective written and verbal communication skills sufficient to participate in discussions and communicate technical information to both technical and non-technical personnel.

Preferred Qualifications:

• Previous experience working in registrar’s office or comparable department in higher education.
• Previous experience working with alternative learning initiatives.
• Knowledge of curriculum software, imaging systems, student information systems, etc.
• Experience with artificial intelligence and the implementation of its uses in business processes.
• Experience researching, recommending and adapting new technology.
• Experience integrating new student information system and companion software.

About Minnesota State

Minnesota State Moorhead is a vibrant community that pushes you to forge your own path. Help shape a campus where students thrive, connect, and lead!

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.