Academic Operations & Student Success Specialist

Shorelight; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Shorelight in Chicago is seeking an Academic Operations Coordinator to support the UIC Global academic team. This role involves managing academic data and liaising with students, ensuring smooth transitions into degree programs.

The ideal candidate will possess a Bachelor's degree, have experience in higher education, and exhibit strong organizational and interpersonal skills. Proficiency in relevant software like MS Excel is essential. The position offers opportunities for working in a diverse environment while contributing to student success.

Qualifications

• 1+ years working experience in higher education or relevant administrative roles.
• High proficiency in MS Excel and MS Access required.
• Eligibility to work in the U.S. without sponsorship.

Responsibilities

• Coordinate collection of academic performance KPI data.
• Register students in courses within the student information system.
• Provide academic advising and support to UIC Global students.

Skills

Organizational skills

Problem-solving abilities

Interpersonal skills

Cultural sensitivity

Customer service skills

Education

Bachelor’s Degree

Master’s Degree (preferred)

Tools

MS Excel

MS Access

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Job description

Shorelight in Chicago is seeking an Academic Operations Coordinator to support the UIC Global academic team. This role involves managing academic data and liaising with students, ensuring smooth transitions into degree programs.

The ideal candidate will possess a Bachelor's degree, have experience in higher education, and exhibit strong organizational and interpersonal skills. Proficiency in relevant software like MS Excel is essential. The position offers opportunities for working in a diverse environment while contributing to student success.