Academic Office Manager — Front Desk & Operations

PeopleAdmin, Inc.; Norfolk (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Old Dominion University is seeking an Office Manager to serve as the primary front desk operator and provide comprehensive administrative support to the Biology Department. The role includes triaging inquiries, managing travel budgets, overseeing gift accounts, and supervising wage/hourly staff to ensure smooth daily operations.

The position requires strong organizational, communication, and data-handling skills; familiarity with MS Office, Google Suite, and budgeting processes is preferred.

Qualifications

• Working knowledge of effective office management techniques.
• Customer service oriented with the ability to interact with administrators, faculty, staff, students, and the public to resolve administrative problems.
• Demonstrated ability to use Word, Excel, and PowerPoint to create business documents and to relay information and dates clearly and accurately.
• Some knowledge of basic accounting including balancing a budget, reconciling financial documents and reports.

Responsibilities

• Serves as the primary front desk operator, including answering questions and triaging walk-ins, calls and emails.
• Provides administrative support to the department faculty, staff, and students.
• Monitors all departmental travel budgets and departmental gift accounts.
• Leads and directs the main office wage/hourly and work study staff.

Skills

Office management

Communication

Customer service

Team collaboration

Data entry

Payroll onboarding

Purchasing

Budget tracking

Microsoft Office

Google Suite

Tools

MS Office Suite

Google Suite

Adobe Software

Qualtrics

Banner

eVA

PeopleAdmin

Job description

Old Dominion University is seeking an Office Manager to serve as the primary front desk operator and provide comprehensive administrative support to the Biology Department. The role includes triaging inquiries, managing travel budgets, overseeing gift accounts, and supervising wage/hourly staff to ensure smooth daily operations.

The position requires strong organizational, communication, and data-handling skills; familiarity with MS Office, Google Suite, and budgeting processes is preferred.