Academic Counsellor

Medhavi Skills University; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Professional development

Growth opportunities

Inclusive work environment

Job summary

Medhavi Skills University in the United States is seeking a Senior Program Advisor to guide working professionals through their educational journey. You will reach out to working professionals and senior executives by phone and email to discuss programs and enrollment.

Responsibilities include academic advising, career counseling, conducting online demos, managing the sales funnel, generating insights from CRM data, and helping candidates make informed decisions with a student-first approach.

Qualifications

• Bachelor's degree in Business, Marketing, Education, or related field; Master’s degree preferred.
• 1+ years of experience in sales, academic advising, or related role in education is preferred.
• Strong interpersonal and communication skills with ability to build rapport with potential students.

Responsibilities

• Reach out to working professionals and senior executives via phone, email, and other channels.
• Engage with leads to understand career goals and program fit.
• Provide detailed program information, benefits, and outcomes.
• Conduct online demos and trial sessions to showcase value.
• Manage the sales funnel from lead to enrollment with timely follow-up.

Skills

Sales experience

Academic advising

CRM proficiency

Communication

Lead generation

Education

Bachelor's degree

Master's degree preferred

Tools

CRM software

MS Excel

Job description

About Medhavi Skills University

Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs.

About MSU WISE:

Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and on-the-job training. This initiative fosters collaborative efforts between MSU and various industries,creating a mutually beneficial relationship. Through the concept of "Industry as Campus", students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, thispartnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ,MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce.

For more information, visit https://msu.edu.in/wise/

Role Overview:

The Senior Program Advisor at MSU, will play a pivotal role in guiding working professionals through their educational journey. You will reach out to working professionals and senior executives through warm leads via phone and email to consult potential students on how our programs can help them achieve their career goals. Providing comprehensive support, including academic advising, career counseling, and program enrollment assistance, you are expected to sell with a student-first mentality.This means offering white glove service, helping potential students make informed decisions, and advising them as if they were your family and friends.We are looking for talented and competitive Program Advisors who can thrive in a progressive sale environment. The successful candidate will play a key role in achieving our student acquisition and revenue growth targets. You must be self-driven and comfortable with making multiple calls per day, program presentations, generating interest and awareness, qualifying leads, and closing sales.

Key Responsibilities:

• Reach out to working professionals and senior executives through phone calls, emails, and other communication channels.
• Engage with leads to understand their career goals and how programs can help them achieve those goals.
• Provide detailed information about programs, highlighting the benefits and outcomes.
• Conduct online demos, trial sessions, and other engagement activities to showcase program value.
• Manage the sales funnel from lead generation to conversion, ensuring timely follow-up and engagement.
• Offer personalized consultation and advice, treating potential students with the utmost respect and care.
• Assist potential students in making informed decisions, providing guidance as if they were friends or family.
• Establish and maintain strong relationships with prospective and current students.
• Utilize CRM systems to manage leads, track interactions, and monitor sales performance.
• Generate reports and provide insights on lead conversion, sales metrics, and areas for improvement.
• Stay updated on industry trends and educational advancements to provide relevant and impactful consultations.

Qualifications & Skills Required:

• Bachelors degree in Business, Marketing, Education, or a related field. Master degree will be an added advantage.
• Preferably 1+ years of experience in sales, academic advising, or a related role, preferably in the education sector.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with potential students.
• Preferred inside sales/consultative Edtech experience with a consistent track record of exceeding acquisition/sales targets.
• Proficiency in CRM systems, MS Excel and data management tools.
• Self-motivated, goal-oriented, and comfortable with making multiple calls per day.
• Pleasantly persistent with customers, enjoying customer interaction with a positive attitude and pleasant phone manners.

What We Offer

• Being a key player in something potentially massive and world-changing
• Competitive salary and incentive structure, best in the industry.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• The chance to make a meaningful impact on the careers and lives of working professionals.

Medhavi Skills University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.