Academic Advisor – Student Success & Retention

Maricopa Community College district; Mesa (AZ); On-site; USD 53,000 - 69,000; Full time

Benefits offered by this job

Flexible Work Schedules

Tuition Reimbursement for employees

Professional Development Funding

Health & Wellness Programs

Job summary

Mesa Community College, part of the Maricopa County Community College District, is seeking a Student Services Analyst to support academic advising and student success. The role focuses on individualized planning, transfer guidance, and retention strategies, with a substantial caseload of MCC students to help achieve credential completion.

The position emphasizes data-driven interventions, collaboration with college departments, and a commitment to student-centered services.

Qualifications

• Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
• Equivalent combination of education and experience sufficient to perform essential duties.
• Desirable qualifications include master's in related field, experience in advising, data analysis, and MCCCD experience.
• Experience with PeopleSoft, case management, and advising tools is preferred.

Responsibilities

• Provide in-person, phone, virtual, and email academic planning and advising to current, returning, and Stop Out students on degree programs and course selection.
• Manage a caseload of students to support enrollment, retention, graduation, transfer, and career goals.
• Apply student development theories to support MCC students in identifying educational goals and pathways.
• Communicate regularly with students and connect them with campus resources, workshops, and programs.
• Monitor progress, provide coaching, and develop action plans for at-risk students.
• Maintain accurate outreach records and utilize relevant systems to track student interactions.
• Collaborate with colleagues to develop high-quality student resources and program offerings.
• Ensure compliance with policies, data privacy, and FERPA in all student interactions.

Education

Bachelor's Degree from a regionally accredited institution

Equivalent combination of education and experience

Master's degree in Higher Education, Student Affairs, Counseling, or related field

Minimum of 3 years' experience in academic advising, student support services, case management or related areas in higher education

One year of MCCCD experience during the previous two years

Tools

PeopleSoft

Case management

Advising tools

Job description

Mesa Community College, part of the Maricopa County Community College District, is seeking a Student Services Analyst to support academic advising and student success. The role focuses on individualized planning, transfer guidance, and retention strategies, with a substantial caseload of MCC students to help achieve credential completion.

The position emphasizes data-driven interventions, collaboration with college departments, and a commitment to student-centered services.