Academic Advisor (Peabody Academic Affairs)

Johns Hopkins University; Baltimore (MD); Hybrid; USD 57,000 - 100,000; Full time

Job summary

Johns Hopkins University in Baltimore seeks an Academic Advisor to manage a caseload of students, helping with academic planning, registration, major/minor selection and post-graduation planning.

You will monitor progress, support retention, collaborate with campus partners, and participate in advising groups; requires a Master's degree and 3+ years of experience; hybrid work at Peabody.

Qualifications

• Experience advising college students and navigating academic policies.
• Strong communication and problem-solving skills.
• Ability to manage a large caseload and monitor student progress.

Responsibilities

• Advise students on academic opportunities, requirements, and policies.
• Assist with course registration, major/minor selection, and post-graduation planning.
• Track progress and intervene early to support retention and success.
• Collaborate with Registrar, Life Design, Financial Aid, and Student Life.
• Create and maintain accurate academic records in SIS and degree audits.

Skills

Academic Policies

Advising

Database Management

Financial Aid Systems

Oral and Written Communications

Organizational Skills

Student CRM

Student Systems

Education

Master's Degree

Job description

Johns Hopkins, founded in 1876, is America's first researchuniversity and home to nine world-class academic divisions workingtogether as one university.

We are seeking an Academic Advisor who will workclosely with a caseload of students, graduate and/or undergraduate,and assists them holistically with academic planning, courseregistration, academic strategies, selecting majors,concentrations, and minors, and developing post-graduation plans.This role troubleshoots academic problems, monitors academicprogress and academic standing, and advises on policies andprocedures.

Specific Duties & Responsibilities

Academic Advising

• Help students navigate their academic experience by assistingwith proactive academic planning, creative problem solving, andconnections to academic resources.
• Work with students holistically to help them meet theirpersonal and academic goals and to help find solutions forpersonal, social, financial, and academic probations.
• Assist students with course registration, academic strategies,selecting majors and minors, and developing post-graduationplans.
• Track student progress by generating reports, examining studentdata, and connecting with students about registration, grades, andgraduation to support their success and retention. View and manageearly warning flags by providing outreach to students andcommunicating with faculty.
• Troubleshoot problems with registration and refer students tosupport services to facilitate success.
• Advise students on academic opportunities and requirements,policies, and procedures.
• Provide early interventions, identifying and communicating with'high priority' students identified by faculty in each academicterm.
• May meet with students on academic probation and those whosesuspension has been reinstated to conduct a self-assessment andacademic success plan.
• Monitor students’ academic progress to advise them of theiracademic standing.
• Communicate to students the process and deadlines forgraduation processing.
• Create and maintain accurate academic records through degreeaudit software and SIS, document student meetings and notes in thestudent information database.

Programming, Projects, & Collaboration

• Conduct group advising sessions, advising workshops, and/orco-sponsor events with faculty and other support offices.
• Work closely with key campus partners (Registrar, Life Design,Financial Aid, Student Life, Residential Life) to ensure that thisrole functions effectively in connecting advisees to campusresources.
• Participate in Advising and campus-wide working groups andcommittees.
• Work on projects to continually improve the service of academicadvising and the training and development of academicadvisors.
• Perform other related duties as requested.

In addition to the duties described above

• Have an assigned case load of over 200 students.
• Will meet one-on-one with every student at least once peryear.
• Assist with administrative tasks relevant to advising andOffice of Academic Affairs operations.
• Attend and assist with OAA, Advising, or Student Life eventsperiodically.

Minimum Qualifications

• Master's Degree
• Three years experience
• Additional education may substitute for required experience,and additional related experience may substitute for requirededucation beyond a high school diploma/graduation equivalent, tothe extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Background in music performance a plus, but not necessary

Technical Skills and Expected Level of Proficiency

• Academic Policies and Procedures - Developing
• Advising - Developing
• Database Management and Analysis - Developing
• Financial Aid Systems - Developing
• Oral and Written Communications - Developing
• Organizational Skills - Developing
• Student CRM - Developing
• Student Systems - Developing

Classified Title: Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $57,195 - $100,040 Annually ($60,000targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: 37.5 hours per week
FLSA Status: Exempt
Location: Hybrid/Peabody Institute
Department name: Academic Affairs
Personnel area: Peabody

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [e-mail]. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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