Senior Assistant Director, Constituent Engagement (Undergraduate Admissions)

Johns Hopkins University; Baltimore (MD); Hybrid; USD 57,000 - 100,000; Full time

Job summary

Johns Hopkins University in Baltimore seeks a Senior Assistant Director, Constituent Engagement in Undergraduate Admissions to balance recruitment with leadership over key programs and initiatives that support students through the college admissions process.

The role leads constituent engagement, developing programming and content for individuals supporting students, partners with Marketing and Communications, and oversees data tools.

Qualifications

• Bachelor's Degree required with five years of related experience; additional education/substitution allowed by policy.
• Experience in university or college admissions preferred, including recruitment and review of applications.
• Ability to travel extensively and work nights and weekends as needed.

Responsibilities

• Provides leadership over a key business area within undergraduate admissions, directing processes and policies.
• Oversees major programs, connects strategies across the office, and collaborates with university partners.
• Plans recruitment strategies for a regional territory and manages constituent relationships.
• Represents Johns Hopkins University Admissions at public events and information sessions.
• Develops strategic plans, evaluates programs, and builds tools to analyze engagement effectiveness.
• Supervises admissions staff, supports their growth, and coordinates cross-functional teams.
• Oversees staff training for on-campus engagement and programming.

Skills

Communication skills

Event management

Budgeting

Leadership

Team collaboration

Education

Bachelor's Degree

Job description

We are seeking a Senior Assistant Director ofAdmissions, Constituent Engagement who will balance the core admission officer responsibilities of recruitment and management of a regional territory while also providing leadership over a key programmatic or process area(s) across the office.

The Senior Assistant Director sits on the management team and partners with office leadership to develop goals, ensuring academic quality and various perspectives in the incoming class. This position will provide leadership for our constituent engagement, developing programming and content for individuals supporting students through the college admissions process.

Specific Duties & Responsibilities

The Senior Assistant Director of UndergraduateAdmissions

• Provides leadership over a key business area within the undergraduate admissions office: responsible for the strategic direction, logistics, timelines, planning, and evaluation of processes and policies that fall within their designated area of focus.
• Provides oversight of major programs and processes and connects them to strategies in other areas of the office to work towards institutional goals.
• Builds relationships with all relevant third parties (within undergraduate admissions as well as across the university) to collaborate effectively towards goals.
• Works with the management team to develop a strategic vision for their respective areas of focus.
• Develops an evaluative structure for effective programming in their designated area of focus: work with office leadership to create tools and/or an analysis plan to analyze and improve work in their strategic areas.
• Builds short- and long-term plans to set goals, implement new strategies and evaluate them over time.
• Identify future areas for innovation/growth within their area.
• Creates any staff training content around their area of focus.
• Manages a regional territory—read applications, plan recruitment strategies and initiatives, and manage constituent relationships.
• Represents JHU Admissions in public events and information sessions.

Responsibilities as a Senior Assistant Director, ConstituentEngagement

Strategic Leadership

• Supports the office with creating and implementing a strategic plan for engaging constituents (counselors, family members, teachers, etc) that is both additive and complementary to our prospective student recruitment.
• Evaluates our current programming and resources.
• Develops on and off campus events specially for individuals supporting students in the college admissions process.
• Partners with the Marketing and Communications team to develop content relevant to these audiences.
• Partners with Systems and Operations team to oversee database management.
• Builds and fosters relationships with key faculty and offices across the university.
• Provides leadership to multiple cross functional working groups.

Data Analysis

• Works with Operations and IT team to develop necessary data tools to analyze the effectiveness of our engagement.
• Develops periodic reports to the leadership team.

Staff Supervision

• Supervises admissions officers.
• Responsible for growth and development of employee in role.
• Works with management team to support the growth of staff members across the office.

Staff Training

• Oversees the planning, execution, and evaluation of on-campus engagement staff training.

Special Knowledge, Skills, or Abilities

• Ability to communicate effectively with prospective students, parents, secondary school counselors, faculty and other university partners as well as the ability to represent Johns Hopkins University to the public.
• Ability to work with minimal supervision, independently and as part of a team.
• Strong event management and development skills.
• Demonstrates the utmost level of professionalism with both internal and external constituents.
• Possesses strong cultural competency and understanding of student educational experiences coming from various backgrounds.
• Knowledge of standard office software applications, including Microsoft Word, Excel, Power Point, and Outlook.
• Ability to build, propose, and maintain a budget.

Minimum Qualifications

• Bachelor's Degree
• Five years of progressively responsible related experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Experience as a college or university admissions officer preferred, which would include recruitment and application review.

• Ability to travel extensively and work nights and weekends as needed.

Classified Title: Sr. Admissions Officer
Job Posting Title (Working Title): Senior Assistant Director, Constituent Engagement (Undergraduate Admissions)
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $57,195 - $100,040 Annually ($80K - $90K targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: Monday-Friday, some nights and weekends for events, recruitment, evaluation and selection, etc.
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Undergraduate Admissions
Personnel area: University Student Services

The successful candidate(s) for this position will be subject to a pre-employment background check.

Additional Provisions

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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