Academic Advisor (Undergraduate Academic Affairs)

The Chronicle Of Higher Education, Inc.; Baltimore (MD); Hybrid; USD 55,800 - 97,600; Full time

Job summary

Johns Hopkins University’s Whiting School of Engineering seeks an Academic Advisor to manage a caseload of undergraduate and/or graduate students. Responsibilities include holistic academic planning, course registration, and developing post-graduation plans, with proactive interventions to support retention.

The role involves advising on policies, performing degree audits, and collaborating with campus partners.

Qualifications

• Master's Degree required.
• Three years' experience required.
• Additional education or related experience may substitute for required education/experience as allowed by policy.

Responsibilities

• Advise students on academic planning, registration, majors/minors, and post-graduation plans.
• Monitor progress, academic standing, and graduation deadlines.
• Coordinate with Registrar, Life Design, Financial Aid, and Student Life to connect students with resources.
• Conduct group advising sessions and workshops; participate in campus committees and working groups.

Skills

Academic Advising

Group advising

Student support

Course registration

Advising workshops

Education

Master's Degree

Three years' experience

Tools

SIS

Degree Audit Software

Student CRM

Job description

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

The Whiting School of Engineering is seeking an Academic Advisor to work closely with a caseload of students, graduate and/or undergraduate, and assist them holistically with academic planning, course registration, academic strategies, selecting majors, concentrations, and minors, and developing post-graduation plans. This role troubleshoots academic problems, monitors academic progress and academic standing, and advises on policies and procedures.

Specific Duties & Responsibilities

Academic Advising

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connections to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
• Assist students with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
• Track student progress by generating reports, examining student data, and connecting with students about registration, grades, and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and communicating with faculty.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise students on academic opportunities and requirements, policies, and procedures.
• Provide early interventions, identifying and communicating with 'high priority' students identified by faculty in each academic term.
• May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
• Monitor students’ academic progress to advise them of their academic standing.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records through degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration

• Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
• Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
• Participate in Advising and campus-wide working groups and committees.
• Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
• Perform other related duties as requested.

Minimum Qualifications

• Master's Degree
• Three year's experience
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Technical Skills and Expected Level of Proficiency

• Academic Policies and Procedures - Developing
• Advising - Developing
• Database Management and Analysis - Developing
• Financial Aid Systems - Developing
• Oral and Written Communications - Developing
• Organizational Skills - Developing
• Student CRM - Developing
• Student Systems - Developing

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

Classified Title: Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,800 - $97,600 Annually (Commensuratew/exp.)
Employee group: Full Time
Schedule: M-F, 37.5 hrs wkly
FLSA Status: Exempt
Location: Hybrid/Homewood Campus
Department name: Academic Affairs Ugrad
Personnel area: Whiting School of Engineering

The successful candidate(s) for this position will be subject to a pre-employment background check.

Equal Opportunity Employer

Note: Job Postings are updated daily and remain online until filled.

EEO is the Law

Learn more:

https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Important legal information

http://hrnt.jhu.edu/legal.cfm