Academic Advisor II - College of Engineering

Florida International University; Miami (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

Florida International University is seeking an Academic Advisor II to provide confidential academic advising to undergraduate students. You will develop individualized academic plans, monitor progress, and serve as a resource on policies, degree requirements, and advising best practices.

The role includes mentoring advising staff, leading strategic projects, and collaborating with campus partners to enhance student retention and graduation outcomes.

Qualifications

• Bachelor's degree and two (2) years in academic advising or student services experience within higher education; OR a Master's degree.
• Experience in higher education student services is preferred.
• Experience with advising policies, degree requirements, and transfer policies.

Responsibilities

• Develops, monitors, and adjusts academic plans that support retention, progression, and timely graduation.
• Utilizes advising technologies and student success platforms to manage a caseload and monitor academic progress.
• Responds to student messages and requests within 2 business days.
• Provides comprehensive academic advising to prospective and current students, including transfers and special populations.
• Educates advisees on university policies and degree requirements.
• Connects students with campus resources and technology platforms for success.
• Guides students through career-readiness and engagement opportunities.
• Leads or participates in initiatives to advance student success and retention.

Skills

Academic advising

Student services

Education

Bachelor's degree

Master's degree

Job description

Job Opening ID

538507

Location

Location: Engineering Center

Full/Part Time: Full-Time

Regular/Temporary: Regular

Job Summary

Utilizes advanced appreciative advising, academic coaching, and student success strategies to provide confidential academic advising and support to undergraduate students.

Employs a high-tech, high-touch case management approach to promote student retention, persistence, academic achievement, and timely graduation.

Develops, implements, and monitors individualized academic plans while serving as a resource for complex student cases, university policies, and advising best practices.

In addition to managing an advising caseload, the Academic Advisor II serves as a subject matter expert, mentors advising colleagues, leads strategic projects and initiatives, and collaborates with campus partners to enhance the student experience and advance institutional retention and graduation goals.

Responsibilities

Develops, monitors, and adjusts academic plans that support retention, progression, and timely graduation.

Utilizes advising technologies and student success platforms to effectively manage a caseload of students, monitor academic progress, identify risk factors, and support students' selection of academic programs and timely degree completion.

Responds to student messages, inquiries and requests in a timely manner (within 2 business days). Maintains high standards of student service.

Provides comprehensive academic advising and guidance to prospective students, current students exploring major changes, transfer students, and specialized student populations.

Educates advisees on university policies, procedures, academic regulations, and degree requirements, including but not limited to Excess Credit Surcharge, Academic Salvage/Amnesty, NC grades, transfer policies, and graduation requirements.

Provides holistic student support by connecting students with campus resources and technology platforms, including Career and Talent Development, Center for Academic Success, Panther Degree Audit, and Handshake.

Provides career-readiness guidance and collaborates with campus partners to promote student engagement, experiential learning, career development, and post‑graduation success.

Conducts targeted outreach campaigns and intervention strategies designed to improve retention, persistence, academic standing, and graduation outcomes.

Serves as a student advocate by identifying barriers to success, resolving complex student concerns, and collaborating with campus stakeholders to facilitate appropriate support and intervention.

Supports at‑risk students and specialized populations through proactive advising interventions, case management, and participation in cohort‑based initiatives.

Serves as a resource and mentor to advising staff by providing guidance on advising practices, policy interpretation, technology systems, and complex student cases.

Assists with onboarding, training, and professional development activities for new advisors, graduate assistants, practicum students, and advising team members.

Leads or participates in departmental, college, and university‑wide initiatives, projects, and committees that advance student success, operational efficiency, and strategic priorities.

Assists administrators with specialized advising functions and complex academic reviews, including graduation reviews, excess credit petitions, transient student processes, program changes, curriculum updates, and other academic exceptions.

Completes required academic coaching and advising training programs.

Adheres to all State of Florida, University, NCAA, Conference USA and college/department regulations, rules, and policies pertaining to the current position. Reports any known NCAA violations or concerns to direct supervisor or to the Athletics Compliance Office. May serve as an advisor for student‑athletes. This may include processing mid‑term and annual NCAA Progress Toward Degree forms (if questions arise related to Panther Degree Audit).

Minimum Qualifications

Bachelor's degree and two (2) years in academic advising or student services experience within higher education; OR a Master's degree.

Job Category

Administrative

Advertised Salary

$50,000 - $55,000

Work Schedule

Begin time: 8:30 AM

End time: 5:00 PM

Working Condition(s)

Required to spend 50% or more of time operating a computer

Pre-Employment Requirements

Criminal Background Check

Other Information

Ability to work flexible hours as needed.

Travel to FIU Campus

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affiantive Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.