Academic Advisor II

utoledo.edu; Toledo (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

The University of Toledo is seeking an Academic Advisor II to serve as a primary advisor for assigned academic programs. You will provide quality student services, expertly handling advising, career planning, and graduation planning with limited supervision.

You will use strong communication, organizational, and data-reporting skills to maintain accurate student records and collaborate with college leadership on complex cases. This role emphasizes student success and timely graduation.

Qualifications

• Bachelor's degree is required.
• 2+ years of academic advising experience.
• Higher education project experience.
• Demonstrated leadership experience.
• University environment experience.
• Strong written and verbal communication.
• Ability to maintain organized and accurate records.
• Proficiency with Microsoft Office Suite.
• Experience creating and analyzing reports from databases.
• Understand curriculum processes and student advocacy.

Responsibilities

• Advise students across assigned academic programs with high customer service.
• Provide career planning, mock interviews, and application essay support.
• Review GPA, plans of study, and progression toward graduation.
• Assist with course registration and transcript reviews.
• Collaborate with college leaders on complex student needs with minimal supervision.

Skills

Written and verbal communication

Critical thinking

Decision making

Record keeping

Microsoft Office

Student records analysis

Advocacy for students

multitasking

Education

Bachelor's degree

Master's degree preferred

Tools

BANNER

Job description

Title: Academic Advisor II

Department Org: Academic Success & Engagement - 102840

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AC

Shift:1

Start Time:8:30 AM End Time:5:00 PM

Posted Salary: Salary commensurable based on experience

Job Description:

This intermediate level role serves as the primary advisor to all academic programs assigned to them. They are to provide quality student customer service and academic advising for all enrolled students. Services provided can include but not limited to: Advising, career planning, mock interviews, test prep options, application essays, letters of recommendation, GPA assessments, plans of study, student record reviews, curriculum & program planning, progression & graduation, course registration, reviewing of transcripts, advocacy toward resolution of academic problems/concerns, participation in orientation events and other student activities as needed. This level takes on more complex cases and works closely with college leaders on their needs with little supervision.

Minimum Qualifications:

• Bachelor's degree is required
• Minimum of two plus (2+) years of academic advising is required.
• Experience in working on projects in higher education is required.
• Some experience in being a leader is required.
• Previous experience in working in a university environment is required.
• Knowledge, skills, and competencies required for this job include:
  • Good written and verbal communication required.
  • Critical thinking for creation of logic relative to system programming
  • Effective Decision-making and critical thinking skills required.
  • Must be meticulous and have ability to keep organized and accurate records.
  • Working knowledge of Microsoft Office Suite required.
  • Demonstrated computer skills required including desktop publishing and the ability to create, analyze, and use report derived from databases.
  • Understanding of curriculum process.
  • Must possess the ability to advocate for the student while maintaining integrity of academic programs.
  • High ethical standards and fairness required.
  • Ability to work in high pressure situations and multitask priorities required.
  • Works with minimal supervision on more difficult work assignments and confers with leader on unusual matters.
  • Follows instructions and procedures and may set priorities and organize work within general guidelines.

Preferred Qualifications:

• Master's degree preferred.
  • Degree in Advising, Counseling, College Student Personnel, Student Affairs in higher education is preferred.
• Ability to understand, navigate, and run reports in BANNER or other student records systems required; previous experience with these is strongly preferred.

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at [e-mail] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.