ACADEMIC ADVISOR/COUNSELOR INTERMEDIATE (Hybrid)

University of Michigan-Flint School of Management; Flint (MI); Hybrid; USD 38,000 - 47,000; Full time

Job summary

University of Michigan-Flint School of Management is seeking a full-time Academic Advisor/Counselor Associate/Intermediate to manage a student caseload, advise on degree requirements, and support recruitment and retention efforts. This hybrid role reports to the CASE Director of Student Services and emphasizes collaboration with campus partners to ensure student success.

The position involves advising, program planning, and active engagement with students facing academic or financial challenges

Qualifications

• Bachelor's degree in a related profession or equivalent combination of education and/or experience.
• Two or more years of relevant experience working with students in an academic setting.
• Understanding of data assessment and quality improvement techniques.
• Master's degree preferred.
• Knowledge of Web Focus, Banner, SIS, and Degree Works.

Responsibilities

• Provides academic advising services to current students, potential majors, minors, and others; utilizes confidential information and conducts confidential conversations to provide these services.
• Advises students on course selection and distribution requirements; provides assistance to students to ensure their academic, personal and professional success.
• Assists with retention and outreach programs using data management and assessment techniques.
• Participates in prospective-student recruitment and follows up on referrals to connect students with resources and support services.
• Maintains close collaboration with departmental advisors and Student Success Center staff to ensure seamless advising across campus.

Skills

Advising

Data assessment

Education

Bachelor's degree or equivalent

Master's degree preferred

Tools

Web Focus

Banner

Student Information Systems (SIS)

Degree Works

Job description

Job Summary

We are seeking a full-time Academic Advisor/Counselor Associate/Intermediate in the UM-Flint College of Arts, Sciences, & Education. We are committed to investing in academic advisors to contribute to our recruitment, retention, and degree-completion goals. As an Academic Advisor/Counselor, you will manage an assigned student caseload and support students through degree completion.

Reports to the CASE Director of Student Services.

This position is a full-time 40 hours per week at 100% effort.

Responsibilities

65% Student Interaction/Advising

• Advise students on course selection, graduation requirements, co-curricular opportunities, and student rights/responsibilities
• Work systematically with students to create, monitor, assess and update course schedules and degree-completion plans

10% Planning and Assessment

• Use technology and data management to support the implementation and assessment of retention and student outreach programs

15% Recruitment

• Participate in prospective-student recruitment for the University
• Accept referrals from the campus community regarding student needs and issues and follow up directly with students
• Maintain relationships with academic and student affairs offices to ensure that students and faculty advisors are aware of resources, workshops, and support systems on campus
• Intensively monitor and engage with students experiencing academic and/or financial difficulties, including those on academic and/or financial aid probation

10% Advising Support and Collaboration

• Maintain a close working relationship with departmental advisors, and the Student Success Center staff and director, to ensure seamless advising services across campus
• Attend new student orientation sessions and University academic advising meetings

Required Qualifications

• Bachelor's degree in a related profession such as Education, Counseling, Psychology, Social Work, Student Affairs or other relevant disciplines or equivalent combination of relevant education and/or experience.
• Two or more years of relevant experience working with students in an academic setting
• Understanding of data assessment and quality improvement techniques

Desired Qualifications

• Master's degree preferred
• Knowledge of Web Focus, Banner, Student Information Systems (SIS), and Degree Works
• Knowledge of University policies and practices

Why Work at U-M Flint?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future.

Benefits Include

• Generous time off
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service with immediate vesting.
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses.

Eligibility for benefits based on your job group, your appointment percentage and the length of your appointment. Learn more about employee benefits and eligibility from the UM Human Resources Benefits and Wellness webpage.

UM-Flint offers tuition support for eligible UM-Flint staff members. In addition, UM-Flint offers dependent tuition support (DTS) for qualified dependents of faculty and staff from all UM campuses. Information can be found at: https://www.umflint.edu/hr/benefits/.

Information about our vision, mission and values can be found at: https://www.umflint.edu/chancellor/leadership-mission-vision/

Modes of Work

Hybrid

The work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership or their designee and/or the job requirements.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes here.

Work Locations

The primary work location is the 260 French Hall Building on the UM-Flint Campus.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Job Code/Title: 880094 - Academic Advisor/Counselor Associate

Responsibilities

65% Student Interaction/Advising

• Provides academic advising services to current students, potential majors, minors, and others; utilizes confidential information and conducts confidential conversations to provide these services.
• Advises students on course selection and distribution requirements; provides assistance to students to ensure their academic, personal and professional success.

35% Student Referral and Outreach

• Accepts referrals regarding student needs and issues and contacts students for advising meetings.
• Refers students to appropriate university resources as warranted, and follows-up on these referrals.

Required Qualifications

• Bachelor's degree in a related profession such as Education, Counseling, Psychology, Social Work, Student Affairs or other relevant disciplines or equivalent combination of relevant education and/or experience.
• Less than two years of relevant experience, comprised of one or more years working with students, preferably at the collegiate level, and/or less than two years of academic advising, or similar student-facing experience.
• Understanding of data assessment and quality improvement techniques

Posting Salary range is $37,800 - $47,200.

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Salary $41,500.00 - $52,000.00