Academic Advisor, CASL | Transfer & Undergrad Support

University of Michigan; Dearborn (MI); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Tuition reimbursement

Dependent tuition scholarship (50%)

Free faculty/staff parking

Retirement plan with 2-for-1 matching

Job summary

The University of Michigan-Dearborn invites applications for an Academic Advisor Intermediate in CASL. The role focuses on general academic advising (70%) for 300–350 undergrads, including transfer orientation and referrals to services.

Additional duties cover records support and audits, with broader responsibilities across financial aid communications and orientation. Ideal candidates will hold a Bachelor's degree (Masters preferred) with 2+ years of advising or higher education experience,

Qualifications

• Bachelor's degree or equivalent in related field.
• Minimum two years of advising/counseling or higher education administration.
• Strong oral and written communication skills and attention to detail.
• Ability to balance multiple tasks and work under peak times.
• Ability to exercise initiative and work independently.
• Positive, service-oriented approach and eagerness to assist students.
• Ability to learn new skills and policies; adapt to changes.

Responsibilities

• Manage a caseload of 300–350 undergraduate students.
• Meet with 8–10 students daily via in-person, virtual, phone or drop-in appointments.
• Provide academic advising on course selection, curriculum requirements and deadlines.
• Assist transfer students with orientation and with advising.
• Route petitions and enter degree audit exceptions when approved.
• Communicate with Financial Aid about relevant issues.
• Assist at orientation for incoming freshmen.
• Respond to student and faculty inquiries via email.

Skills

Strong communication

Multitasking

Detail-oriented

Independent learner

Proactive service

Time management

Customer service

Education

Bachelor's degree or equivalent

Master's degree in higher education or student affairs

Tools

Banner

Degree Works

Salesforce

Job description

The University of Michigan-Dearborn invites applications for an Academic Advisor Intermediate in CASL. The role focuses on general academic advising (70%) for 300–350 undergrads, including transfer orientation and referrals to services.

Additional duties cover records support and audits, with broader responsibilities across financial aid communications and orientation. Ideal candidates will hold a Bachelor's degree (Masters preferred) with 2+ years of advising or higher education experience,