Absence Support Coordinator

Innova Solutions Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental & vision insurance

401(k)

HSA & FSA

Life Insurance

Disability coverage

Pre-paid legal

ID theft protection

Sick time

Job summary

Innova Solutions, an Atlanta-based technology and staffing partner, is seeking an Absence Support Coordinator for a 12-month contract in Atlanta, GA. The role focuses on reporting, analytics, and data-driven decision support to help leaders meet KPI targets.

The ideal candidate has a Bachelor’s degree or 5+ years of relevant experience, with 3+ years in data analytics or related fields and proficiency in Excel, SAS, SQL, and BI tools such as Power BI or Tableau.

Qualifications

• Bachelor’s Degree or 5+ years of relevant experience
• 3+ years of work experience in Data Analytics or related field
• Advanced-level Microsoft Excel, Word and PowerPoint
• Basic SAS/SQL programming skills

Responsibilities

• Provide reporting and insights to help field leaders and flight attendants meet KPIs
• Create, automate, maintain, and distribute operational reports and dashboards
• Track flight attendant hours worked and sick leave accruals
• Analyze absence, reliability, and performance data for actionable insights
• Support investigations and reporting related to attendance and policy usage
• Identify process improvement and automation opportunities via analytics tools
• Partner with Base Operations and cross-functional stakeholders to optimize decision-support
• Provide data-driven recommendations to achieve operational goals

Skills

Data analytics

Reporting

Cross-functional collaboration

Problem solving

Education

Bachelor’s Degree or equivalent

Master’s degree preferred

Tools

SAS

SQL

PowerBI

Tableau

R

Excel

Word

PowerPoint

Job description

Absence Support Coordinator

Position type: Full-time – Contract Role

Duration: 12 Months

Location: Atlanta, GA

As an Absence Support Coordinator, you will:

• Support by providing reporting and insights to help field leaders and flight attendants meet and exceed IFS goals in critical operational and performance KPIs.
• Create, automate, maintain, and distribute operational reports and dashboards to support In-Flight Service leadership.
• Track flight attendant hours worked and paid sick leave accruals.
• Analyze absence, reliability, and performance data to provide actionable business insights.
• Support investigations and reporting related to attendance, commuter policy usage, and operational performance.
• Identify process improvement and automation opportunities by leveraging reporting and analytics tools.
• Partner with Base Operations and cross-functional stakeholders to optimize decision-support processes.
• Provide data-driven recommendations that help leaders achieve operational and performance goals.

The ideal candidate will have:

• Bachelor’s Degree or 5 plus years of relevant experience
• 3+ years of work experience in Data Analytics, Business, Program Management or other quantitative or process/engineering-related field
• Highly proficient PC skills including advanced-level knowledge of Microsoft Excel, Word and PowerPoint
• Basic SAS/SQL programming skills

Preferred Skills & Qualifications

• Master’s degree in a business or quantitative discipline
• Extensive SAS/SQL knowledge and experience with PowerBI, Tableau and R
• General knowledge of In-Flight Service performance metrics, programs, work rules and/or DBMS

This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

Pay Range and Benefits:

Pay Range*: $30 - $35 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits (based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website

https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.