Absence Management Lead

USM; Bellevue (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

USM Business Systems Inc. is seeking an Absence Management Lead to join our team in Bellevue, WA. The role focuses on managing FMLA, STD and LTD processes, serving as the primary client contact, and ensuring timely, accurate handling of claims.

Ideal candidates will have an associate or bachelor’s degree, experience in employee benefits or related disciplines, and strong communication and problem-solving abilities. The position requires attention to detail and excellent customer service.

Qualifications

• Excellent communication and customer service skills.
• Ability to present ideas and recommend solutions.
• Proficiency in Microsoft Office and other computer applications.
• Strong administrative abilities, problem solving and judgment skills.

Responsibilities

• Serve as primary contact for client by managing leave of absence administration (FMLA, STD, LTD) as determined by client contract.
• Communicate thoroughly with client and claimant on all aspects of claims process either by phone or written correspondence.
• Provide customer service to claimant by offering absence information and answering questions regarding their rights and responsibilities.
• Inform claimants of documentation required to process claims, required time frames and claim status information.

Job description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area – Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Hi Professional,

Hope you are doing great…

USM Business Systems Inc is a highly recognized provider of professional IT Consulting services in the US.

I have an exciting new opportunity that I wanted to share with you and your network. Our client, is currently seeking a Professional to join their organization. I have included a complete job description below in case you or someone you know might be interested in learning more.

Title: Absence Management Lead

Location: Bellevue WA

Duration: 1+ year

Primary Skills:Absence Management Lead

Must have skills: Absence Management Lead.

Associate or Bachelor’s Degree, or equivalent experience in the employee benefits, disability, FMLA, claim administration, and/or medical management related disciplines, preferred.

Serve as primary contact for client by managing leave of absence administration (FMLA, STD, LTD) as determined by client contract.

Communicate thoroughly with client and claimant on all aspects of claims process either by phone or written correspondence.

Provide customer service to claimant by offering absence information and answering questions regarding their rights and responsibilities.

Inform claimants of documentation required to process claims, required time frames and claim status information.

Required Experience

Excellent communication and customer service skills

Ability to present ideas and recommend solutions

Proficiency in Microsoft office and other computer applications

Strong administrative abilities, problem solving and judgment skills