ABA Scheduling Specialist | PTO & Benefits Eligible

Socket.dev; Colorado Springs (CO); On-site; USD 42,000 - 56,000; Full time

Job summary

Aspire Behavioral Care is seeking a detail-oriented ABA Scheduler to support scheduling for clients, staff, and therapy sessions.

The role collaborates with Center Manager, BCBAs, and families, using CentralReach and MS Office to keep records accurate and compliant with HIPAA.

Ideal candidates have at least one year of scheduling or healthcare coordination experience and excel in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• At least 1 year scheduling/administrative/healthcare coordination experience.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
• Strong organizational and communication skills; accuracy in work.
• Ability to multitask in a fast-paced environment.
• HIPAA confidentiality knowledge.

Responsibilities

• Create and maintain schedules for Registered Behavior Technicians and clients in CentralReach.
• Coordinate client appointments and therapy sessions based on staff availability and authorization hours.
• Manage schedule changes, cancellations, staff call-offs, and client absences.
• Monitor staffing needs and assist with coverage for open sessions.
• Communicate schedule updates promptly to employees, supervisors, and families.
• Track therapist productivity and utilization to maximize service delivery.
• Code employee time off correctly in CentralReach.
• Serve as a point of contact for scheduling-related inquiries.
• Assist with answering phones and greeting visitors during afternoon office hours.
• Support employee onboarding by coordinating schedules for new hires and training sessions.
• Maintain organized electronic records and documentation.
• Assist leadership with administrative projects and data tracking.
• Build positive relationships with clients, families, and staff.
• Communicate professionally and effectively with all stakeholders.
• Address scheduling conflicts and concerns in a timely manner.
• Maintain confidentiality in accordance with HIPAA guidelines.

Skills

Organizational skills

Verbal and written communication

Attention to detail

Multitasking

HIPAA compliance awareness

Education

High school diploma or equivalent

Associate's degree in related field

Bachelor's degree in related field

Tools

CentralReach

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Aspire Behavioral Care is seeking a detail-oriented ABA Scheduler to support scheduling for clients, staff, and therapy sessions.

The role collaborates with Center Manager, BCBAs, and families, using CentralReach and MS Office to keep records accurate and compliant with HIPAA.

Ideal candidates have at least one year of scheduling or healthcare coordination experience and excel in a fast-paced environment.