ABA Clinic Operations & Compliance Coordinator

Acorn Health; Livonia (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical, dental and vision insurance

Retirement Plan

Other supplemental insurance options,

Continued professional development

Tuition discounts

Opportunities for career advancement

Job summary

Acorn Health is seeking an Office Coordinator to keep the Michigan clinic organized, compliant, and running smoothly. You will work with the Clinical Director to support daily operations, manage facility needs, and ensure proper documentation and payor compliance.

You will serve families and staff as a responsive resource, maintain confidentiality, and help promote a positive clinic culture while coordinating with regional leadership for additional clinics as needed.

Qualifications

• RBT Certification required and must be maintained in good standing.
• High school diploma or equivalent.
• Minimum of one year of administrative, healthcare, or ABA-related experience preferred.
• Experience supporting compliance activities, audits, documentation tracking, or payer requirements preferred.

Responsibilities

• Provides daily administrative support to the Clinical Director, assisting with day-to-day clinic operations, administrative needs, reporting, documentation, and follow-up activities.
• Support clinic operations by coordinating facility and maintenance needs, managing inventory and supply ordering, and ensuring the clinic environment remains organized, safe, and operational.
• Partner with the Clinical Director to maintain compliance requirements by supporting payor documentation, audits, compliance tracking, corrective action tasks, and ensuring required records and documentation are complete, accurate, and maintained according to organizational and payor standards.
• Provide backup scheduling support and coverage as needed, utilizing standardized scheduling tools and processes. The Office Coordinator is not the primary scheduler but serves as a resource when scheduling assistance is required.
• Serve as an administrative liaison for families, third-party agencies, staff, and internal partners by providing professional, timely, and supportive communication regarding operational and administrative needs.
• Provide lunch coverage and operational support as needed to ensure continuity of clinic operations.
• Support clinic culture and employee engagement initiatives by serving as a Culture Champion and promoting a positive clinic environment.
• Collaborate with regional and clinic leadership to support additional clinics when needed (remotely) and as directed by the Regional Director of Clinical Operations (RDCO).
• Maintain client confidentiality and privacy by adhering to HIPAA regulations and organizational policies.

Skills

Verbal and written communication

Time management

Detail oriented

Independent work with collaboration

Documentation discrepancy resolution

Microsoft Office Suite

Education

High school diploma or equivalent

RBT Certification

Tools

Microsoft Office Suite

Job description

Acorn Health is seeking an Office Coordinator to keep the Michigan clinic organized, compliant, and running smoothly. You will work with the Clinical Director to support daily operations, manage facility needs, and ensure proper documentation and payor compliance.

You will serve families and staff as a responsive resource, maintain confidentiality, and help promote a positive clinic culture while coordinating with regional leadership for additional clinics as needed.