ABA Clinic Administrator — Front Desk & Operations

Kind Behavioral Health; Pineville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Kind Behavioral Health in Pineville, NC, is seeking a Clinic Administrator to support scheduling, patient services, and daily clinic operations. This entry-level role is ideal for someone energetic, organized, and capable of working with minimal supervision.

The Clinic Administrator will greet families, manage front desk duties, support EMR/HIPAA processes, coordinate events, and assist the Clinic Director with onboarding and office logistics.

Qualifications

• Entry-level position required.
• Experience in customer service.
• Some office experience preferred (up to 1 year).
• Experience working with children strongly preferred.
• Must be comfortable with children with special needs.
• Highly organized, self-motivated, able to work with minimal oversight.
• Proactive, entrepreneurial self-starter; handle multiple projects.
• Excellent customer service and client experience focus.
• Team player in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Able to lift at least 25 pounds.

Responsibilities

• Serve as the face, the voice, and first impression of KBH at the front desk.
• Handle scheduling inquiries for in-clinic or in-home ABA services.
• Greet clients professionally and maintain HIPAA confidentiality.
• Respond to emails and phone messages; forward to appropriate staff.

Skills

Entry-level

Customer service

Office experience

Experience with children

Comfortable with children with special

Organized

Proactive

Team player

Microsoft Office

Lifting 25 pounds

Tools

Microsoft Office

Job description

Kind Behavioral Health in Pineville, NC, is seeking a Clinic Administrator to support scheduling, patient services, and daily clinic operations. This entry-level role is ideal for someone energetic, organized, and capable of working with minimal supervision.

The Clinic Administrator will greet families, manage front desk duties, support EMR/HIPAA processes, coordinate events, and assist the Clinic Director with onboarding and office logistics.