ABA Center Operations & Training Specialist

Hopebridge; Fayetteville (NC); On-site; USD 38,000 - 50,000; Full time

Job summary

Hopebridge in Fayetteville, NC is seeking a Center Coordinator to provide administrative support at the clinic, manage staffing and scheduling, and train new staff in ABA concepts. You will ensure timely documentation, assist with onboarding, and maintain HIPAA-compliant records while collaborating with the Clinical Leadership team.

The role emphasizes daily staffing coordination, center supply management, and delivering high-quality administrative support within a pediatric ABA setting.

Qualifications

• High school diploma or equivalent.
• RBT credential required.
• Experience training others in behavior analytic skills is preferred.
• Knowledgeable of ABA methodologies and curricula.
• Maintain confidentiality and HIPAA compliance.
• Comfort with scheduling and data management.

Responsibilities

• Greet visitors and check them in/out.
• Answer, screen and forward calls to staff.
• Update appointment calendars and scheduling.
• Update data in EMR systems and Salesforce.
• Assist Center Manager with onboarding new staff and trainees.
• Ensure session notes and billing documentation are submitted by deadlines.
• Support center supplies and daily operations.
• May assist with 1:1 therapy as needed within the clinic.

Skills

Scheduling

Customer service

Training & mentoring

ABA knowledge

HIPAA compliance

Communication

Office software

Education

High School Diploma

RBT Credential

Tools

Office 365

HB Charts

Rethink

Catalyst

Job description

Hopebridge in Fayetteville, NC is seeking a Center Coordinator to provide administrative support at the clinic, manage staffing and scheduling, and train new staff in ABA concepts. You will ensure timely documentation, assist with onboarding, and maintain HIPAA-compliant records while collaborating with the Clinical Leadership team.

The role emphasizes daily staffing coordination, center supply management, and delivering high-quality administrative support within a pediatric ABA setting.