ABA Center Operations Lead

Kaleidoscope ABA Therapy Services; Chelmsford, Northern (MA, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off, vacation, sick, and 8</

Long-Term Disability

Life Insurance

401k with 6% match

Weekly pay

Job summary

Kaleidoscope Family Solutions ABA, Inc in Chelmsford, MA is seeking a Center Operations Manager to oversee daily center operations, staffing, scheduling, and reporting. This role supports HR, Operations, and Clinical teams and acts as the liaison between administrative and clinical staff.

Responsibilities include maintaining master schedules, ensuring staffing aligns with insurer-approved hours, and delivering exceptional service to families. Full-time, on-site role with competitive benefits.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience with scheduling and operations in a clinical/therapeutic setting preferred.
• Strong communication and confidentiality required.

Responsibilities

• Oversee day-to-day center operations and staffing.
• Coordinate scheduling and case assignments within budgeted hours.
• Support HR, Operations, and Clinical departments.
• Serve as liaison between administrative and clinical staff.
• Maintain accurate records and reporting.

Skills

Phone rapport

Sense of urgency

Time management

Organizational skills

Multitasking

Attention to detail

Professional communication

Collaboration

Customer service

Confidentiality

Education

Bachelor's Degree or equivalent work experience

Bachelor's degree in Marketing, Business Administration, or Healthcare

Tools

Microsoft Office

Excel

Outlook

Zoom

GoToMeeting

ReThink software

Job description

Kaleidoscope Family Solutions ABA, Inc in Chelmsford, MA is seeking a Center Operations Manager to oversee daily center operations, staffing, scheduling, and reporting. This role supports HR, Operations, and Clinical teams and acts as the liaison between administrative and clinical staff.

Responsibilities include maintaining master schedules, ensuring staffing aligns with insurer-approved hours, and delivering exceptional service to families. Full-time, on-site role with competitive benefits.