ABA Center Clinical Director - Lead & Elevate Your Team

Ascend Behavior; Phoenix (AZ); On-site; USD 95,000 - 105,000; Full time

Job summary

Ascend Behavior in Phoenix, AZ is seeking a Center Clinical Director to coach and manage a high-performing pod of LBAs, Lead RBTs, Center Coordinators, and Field Team Supervisors. You will collaborate with multiple departments to deliver high-quality clinical and customer experiences for clients and families living with autism through ABA at our center.

The role emphasizes leadership coaching, clinical programming support, hiring decisions, performance management, and career pathing, with direct

Qualifications

• Arizona Licensed Behavior Analyst Certification in good standing.
• Licensure in all states Ascend works (preferred); able to be Licensed (required).
• 5+ years experience case supervising clients ages 1.5-18 (preferred); ages 1.5-6 (required).

Responsibilities

• Provide management and coaching to your Pod (team of 10 LBAs, Field Team Supervisor, Lead RBTs, Center Coordinator and RBTs) to accelerate clients’ clinical outcomes.
• Partner with your LBAs to optimize their clinical quality and leverage Ascend’s quality systems and tools.
• Oversee your Pod’s teams and client relationships and ensure that positive relationships and satisfaction are maintained.
• Help team members navigate crucial conversations with colleagues, families, and peers.
• Provide leadership coaching and training as indicated based on LBA/supervisor need.
• Provide clinical case conceptualization and specific programming support as needed.
• Function as the coaching manager for LBAs and Field Team Supervisors on your team, including conducting interviews to make hiring decisions.
• Provide performance management and create career pathing opportunities for all members on your team.
• Directly supervise a client caseload until the center grows enough to hire a hybrid Center / In-Home LBA.
• Adapt existing Ascend center best practices & SOPs to function effectively at the Center, creating new SOPs and systems as needed.
• Maintain proper staffing levels for your Pod by regularly reviewing capacity and utilization of staff, dosage fulfillment and upcoming assessments.
• Assist with staffing requisitions for your Pod and collaborate with the Field Team Supervisors and Operations Team to ensure proper utilization of new hires.
• Serve as the highest level of escalation for decisions affecting your Pod and seek guidance and support from the Clinical Director Team as necessary.
• Partner with parents and collaborate with internal and external stakeholders to provide innovative, high quality solutions for client outcomes.
• Collaborate with the Family Support Team and Client Intake team to ensure high quality systems in support of family communications, schedules and other needs as necessary.
• Conduct clinical consultation calls with prospective families as needed.
• Provide feedback to help development policies and procedures as needed.
• Develop the next generation of LBAs by managing Ascend’s RBT Fieldwork and Residency programs.

Skills

Leadership

Data-driven decisions

Communication

Team coaching

Problem solving

Education

Arizona Licensed Behavior Analyst Certification

State licensure (preferred) or able to be Licensed

Tools

EMR

CRM software

Google Suite

Job description

Ascend Behavior in Phoenix, AZ is seeking a Center Clinical Director to coach and manage a high-performing pod of LBAs, Lead RBTs, Center Coordinators, and Field Team Supervisors. You will collaborate with multiple departments to deliver high-quality clinical and customer experiences for clients and families living with autism through ABA at our center.

The role emphasizes leadership coaching, clinical programming support, hiring decisions, performance management, and career pathing, with direct