AAC Specialist — Admin & Patient Liaison

Cook Medical Supply; Jasper (AL); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

401(k) Employee Match

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Zusammenfassung

Cook Medical Supply is seeking a Speech Rehab Specialist to provide specialized administrative support for the Speech Device Consultant. This role collaborates with other department members to address patient and organizational needs, and serves as a liaison for patients, clinics, office, and Speech Pathologist.

Key duties include handling specialized correspondence, processing medical orders via EMR, knowledge of speech generating devices, answering calls, and assisting with special projects.

Qualifikationen

• Ability to understand and implement departmental policies and procedures.
• Verbal and written communication skills.
• Interpersonal skills to interact with team members and department heads.
• Knowledge of insurance and ability to communicate with medical facilities.
• Experience with EMR systems.

Aufgaben

• Receives and responds to specialized correspondence following established procedures.
• Process medical orders by obtaining documentation from medical facilities, submitting to insurance, and completing order in EMR.
• Knowledgeable about speech generating devices, accessories, and applications offered.
• Troubleshoots IT issues with speech generating devices.
• Answers telephones, takes messages, and handles calls without managerial oversight.
• Provides work direction to other departmental clerical staff.
• Collaborates with management on special projects and may lead initiatives.
• Schedules meetings, rooms, materials, and food service as needed.

Kenntnisse

Verbal and written communication

Interpersonal skills

Teamwork

EMR experience

Insurance knowledge

Communication with medical facilities

Tools

EMR software

Jobbeschreibung

Cook Medical Supply is seeking a Speech Rehab Specialist to provide specialized administrative support for the Speech Device Consultant. This role collaborates with other department members to address patient and organizational needs, and serves as a liaison for patients, clinics, office, and Speech Pathologist.

Key duties include handling specialized correspondence, processing medical orders via EMR, knowledge of speech generating devices, answering calls, and assisting with special projects.