AAC Admin & Patient Services Specialist

Cook Medical Supply; Brandon (MS); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

401(k) Employee Match

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Cook Medical Supply in Brandon, MS is seeking a Speech Rehab Specialist to provide specialized administrative support for the Speech Device Consultant and to liaise among patients, clinics, the office, and the Speech Pathologist.

The role emphasizes strong communication, EMR usage, and collaboration with a team to address patient and organizational needs, with duties including correspondence management, order processing, and meeting coordination.

Qualifications

• Must reside within commuting distance to Flowood, MS.
• Excellent verbal and written communication skills.
• Strong interpersonal and teamwork abilities.
• Experience with EMR systems and basic office software.
• Ability to manage multiple priorities with attention to detail.
• Must pass background check and drug screening; valid driver's license.

Responsibilities

• Handle specialized correspondence with established procedures and limited oversight.
• Process medical orders with proper documentation and EMR submission to insurers.
• Be knowledgeable about speech generating devices, accessories, and applications.
• Troubleshoot IT issues related to speech devices when needed.
• Answer phones, take messages, and route calls per guidelines.
• Provide work direction to clerical staff and assist with special projects.

Skills

Verbal communication

Written communication

Interpersonal skills

Team player

Attention to detail

Driving

Problem solving

Tools

EMR Experience

MS Office

Job description

Cook Medical Supply in Brandon, MS is seeking a Speech Rehab Specialist to provide specialized administrative support for the Speech Device Consultant and to liaise among patients, clinics, the office, and the Speech Pathologist.

The role emphasizes strong communication, EMR usage, and collaboration with a team to address patient and organizational needs, with duties including correspondence management, order processing, and meeting coordination.