AAC Specialist (Speech Rehab) - Morton

Cook Medical Supply; Morton (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) Employee Match

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Cook Medical Supply is seeking a Speech Rehab Specialist to provide specialized administrative support to the Speech Device Consultant. You will coordinate with patients, clinics, and the department to address needs and serve as a liaison across teams.

The role requires strong communication, attention to detail, and the ability to manage multiple priorities while maintaining patient privacy and data accuracy in the EMR system.

Qualifications

• Must have excellent verbal and written communication skills.
• Ability to interact effectively with team members and department heads.
• Knowledge of insurance processes and medical facilities.
• Experience with EMR systems and standard computer tools.

Responsibilities

• Receives and responds to specialized correspondence with established procedures.
• Process medical orders: obtain docs, submit to insurance, complete in EMR.
• Knowledgeable about speech generating device, accessories, and applications.
• Troubleshoots IT issues with speech generating device.
• Answers phones, takes messages, resolves caller needs within guidelines.
• Provides work direction to departmental clerical staff.
• Collaborates with management on special projects and sometimes leads.
• Schedules meetings with room reservations and materials.

Skills

Verbal communication

Written communication

Interpersonal skills

Teamwork

EMR experience

Insurance knowledge

Tools

EMR systems

Job description

Description

The Speech Rehab Specialist provides specialized administrative support for the Speech Device Consultant. Works collaboratively with other members of the department to proactively address both patient and organizational needs. Serves as a liaison for patients, clinics, office, and Speech Pathologist.

Knowledge, Skills & Abilities

Ability to understand and implement departmental policies and procedures. Verbal and written communication skills. Interpersonal skills to effectively interact with team members and department heads. Knowledge and understanding of typical computer systems, tools and programs. Ability to work in a team environment. Knowledge of insurance. Ability to communicate with medical facilities. EMR experience.

Responsibilities

• Receives and responds to specialized correspondence following generally established procedures with limited managerial oversight.
• Process medical orders by obtaining proper documentation from medical facilities/entities, submitting documentation to insurance companies, and completing order process through company EMR.
• Knowledgeable about speech generating device, accessories, and applications offered.
• Troubleshoots IT issues with speech generating device.
• Answers telephones, takes messages, refers calls, and frequently resolves general and more complex caller needs (within established guidelines) without managerial oversight.
• Provides work direction to other departmental clerical staff.
• Works closely with departmental management on special projects, and in many cases takes a lead role.
• Schedules meetings as directed, to include room reservation, material preparation, and food service if needed.

The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time

Requirements

Must currently live in, or plan to move to (at your own expense) a reasonable commuting distance to Morton, MS. Outstanding communication and presentation skills. Excellent analytical, reasoning, and problem-solving skills. Must love helping people of all ages. High level of attention to detail. Able to manage multiple priorities and close the loop when interrupted. Must be able to pass background requirements and drug screenings. Must have valid driver’s license with proof of clean driving record.

PHYSICAL DEMANDS

Occasionally lift/move up to 50 lbs.Ability to stoop, bend over, kneel, sit, or stand for extended periods of times as needed to meet customer’s needs. Regularly required to sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms, and talk and hear. The employee is required to sit and stand. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Benefits:

• 401(k) Employee Match
• Dental insurance
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance