AAC Speech Rehab Admin & Patient Liaison

Cook Medical Supply; Morton (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) Employee Match

Dental insurance

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Cook Medical Supply is seeking a Speech Rehab Specialist to provide specialized administrative support to the Speech Device Consultant. You will coordinate with patients, clinics, and the department to address needs and serve as a liaison across teams.

The role requires strong communication, attention to detail, and the ability to manage multiple priorities while maintaining patient privacy and data accuracy in the EMR system.

Qualifications

• Must have excellent verbal and written communication skills.
• Ability to interact effectively with team members and department heads.
• Knowledge of insurance processes and medical facilities.
• Experience with EMR systems and standard computer tools.

Responsibilities

• Receives and responds to specialized correspondence with established procedures.
• Process medical orders: obtain docs, submit to insurance, complete in EMR.
• Knowledgeable about speech generating device, accessories, and applications.
• Troubleshoots IT issues with speech generating device.
• Answers phones, takes messages, resolves caller needs within guidelines.
• Provides work direction to departmental clerical staff.
• Collaborates with management on special projects and sometimes leads.
• Schedules meetings with room reservations and materials.

Skills

Verbal communication

Written communication

Interpersonal skills

Teamwork

EMR experience

Insurance knowledge

Tools

EMR systems

Job description

Cook Medical Supply is seeking a Speech Rehab Specialist to provide specialized administrative support to the Speech Device Consultant. You will coordinate with patients, clinics, and the department to address needs and serve as a liaison across teams.

The role requires strong communication, attention to detail, and the ability to manage multiple priorities while maintaining patient privacy and data accuracy in the EMR system.