A810-Salesforce Business Analyst 13172

Focused HR Solutions; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Focused HR Solutions in Phoenix, AZ, is seeking a Salesforce Business Analyst for a 6-month contract with the possibility of extension. Hybrid work arrangement is available, and travel considerations may apply.

The ideal candidate will collaborate with business units to capture Salesforce requirements, translate them into functional specs, and coordinate with IT and development teams. The role requires 5+ years of BA/IT analysis experience with Salesforce, strong communication skills, and

Qualifications

• 5+ years as a BA, systems/IT analyst with Salesforce experience.
• Experience gathering and documenting business and technical requirements.
• Strong Salesforce Sales/Service Cloud knowledge.
• Experience with Agile (SCRUM/SAFe) and tools like Jira/Azure DevOps.
• Excellent communication and analytical skills.

Responsibilities

• Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
• Translate business needs into functional specifications and work with developers to implement scalable solutions.
• Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
• Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
• Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
• Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
• Develop and maintain detailed process flows, data maps, and documentation.
• Conduct user training sessions and support change management efforts.
• Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.

Skills

Business analysis

Salesforce knowledge

Cross-functional collaboration

Communication skills

Agile methodologies

Tools

Salesforce

Jira

Azure DevOps

Job description

Local to AZ only. This job is Hybrid.

Our direct client has an opening for a Salesforce Business Analyst 13172. This position is up to 6 months, with the option of extension, and is located in Phoenix, AZ.

W2 or corp to corp.

Local only to Phoenix. Travel involved.

Key Responsibilities:

• Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
• Translate business needs into functional specifications and work with developers to implement scalable solutions.
• Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables.
• Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
• Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
• Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
• Develop and maintain detailed process flows, data maps, and documentation.
• Conduct user training sessions and support change management efforts.
• Maintain up--to-date knowledge of Salesforce platform capabilities and recommend best practices.

Requirements:

• 5+ years of experience as a Business Analyst, Systems Analyst, or IT Analyst, with at least 2 years working with Salesforce.
• Proven experience in gathering and documenting business and technical requirements.
• Strong understanding of Salesforce Sales Cloud, Service Cloud, or other Salesforce modules.
• Ability to work with cross-functional teams in a collaborative environment.
• Working experience with Agile methodologies (SCRUM / SAFe) and tools like JIRA or Azure DevOps.
• Excellent communication, problem-solving, and analytical skills.

Preferred Qualifications:

• Salesforce Administrator (ADM 201) or Business Analyst certification.
• Experience with data migration, integration tools, or Salesforce APIs.
• Knowledge of reporting and dashboard tools within Salesforce.