Salesforce Business Analyst(Only w2)

Astir IT Solutions, Inc.; King of Prussia (PA); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Astir IT Solutions, Inc. is looking for a Salesforce Business Analyst in King of Prussia, PA. The ideal candidate will bridge business stakeholders and technical teams, requiring extensive experience with Salesforce Clouds and strong analytical skills.

Key responsibilities include gathering and documenting business requirements, collaborating with technical teams, and optimizing Salesforce processes. Required qualifications include a minimum of 12 years in IT, 8 years as a Salesforce Business Analyst, and multiple Salesforce certifications.

Qualifikationen

• 12+ years in IT, with 8+ years as a Salesforce Business Analyst.
• Proven experience in multi-cloud Salesforce implementations.
• Two Salesforce certifications, such as Salesforce Admin and Sales Cloud consultant.

Aufgaben

• Collaborate with stakeholders to capture business requirements.
• Document functional requirements and user stories.
• Work with architects to align solutions with business needs.
• Identify opportunities for process improvements.
• Prepare user guides and conduct training for end-users.

Kenntnisse

Salesforce expertise

Analytical skills

Stakeholder communication

Problem-solving

Ausbildung

Undergraduate Degree in Computer Science or Engineering

Tools

Salesforce

Excel

Jobbeschreibung

Job Title: Salesforce Business Analyst(Only w2)

Location: King of Prussia, PA (Only Locals)

Onsite/Hybrid: Onsite

Accepted VISA: USC/GC

Experience required: 10+ years

Mode of Interview: Telephonic + In-person

Role Overview

The Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions meet organizational goals. This role requires deep expertise in Salesforce Clouds, strong analytical skills, and the ability to document and capture business requirements to align with Salesforce solution.

Key Responsibilities

Gathering & Analysis

• Collaborate with business stakeholders to understand processes, scope and pain points.
• Document functional requirements, user stories, and acceptance criteria.
• Align requirements working with Salesforce solution team.
• Conduct business gap analysis & FIT Gap analysis.
• Ability to run Salesforce reports and dashboards and perform data analysis.
• Own Requirements end to end.

Solution Design & Validation

• Work closely with architects and developers to share requirements and provide clarity on solutions.
• Validate solutions against business needs and Salesforce best practices.
• Conduct demo and smoke testing of delivered solutions.

Process Optimization

• Identify opportunities for automation and process improvements within Salesforce.
• Business gaps of processes (to be and current state).

Testing & Quality Assurance

Not specified.

Stakeholder Communication

• Act as a liaison between business and technical teams, ensuring clear communication and alignment.

Training & Documentation

• Prepare user guides and conduct training sessions for end-users.

Required Skills & Qualifications

• 12+ years in IT with at least 8 years as a Salesforce Business Analyst.
• Proven experience in multi‑cloud Salesforce implementations.

Certifications

• Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have.

Technical Knowledge

• Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.
• Familiarity with integration tools and data migration strategies.
• Ability to create reports & dashboards in Salesforce.
• Ability to download Salesforce data using data loader.
• Ability to work within Excel Sheet Pivot tables, VLOOKUP.

Analytical & Communication Skills

• Excellent problem-solving, documentation, and stakeholder management skills.

Preferred Qualifications

• Experience with Agile/Scrum methodologies.
• Knowledge of Salesforce Sales Cloud and Salesforce Administration.
• Exposure to Data Governance and MDM practices.
• Under Graduation Degree in Computer Science or Engineering is a must have. (four‑year college degree)