A/R & Collections Specialist w/ Service Titan Experience

Services By J National LLC; Carrollton (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Services By J National LLC is seeking a detail-oriented A/R & Collections Specialist with hands-on ServiceTitan experience to join our team in Carrollton, TX. The role offers an opportunity to impact the company’s financial health in a fast-paced service environment.

You will manage invoicing, posting payments, and reconciliations, while making outbound collections calls and ensuring accurate job costing and billing. Strong Excel skills and a customer-focused approach are essential.

Qualifications

• 2+ years of accounts receivable and/or collections experience.
• Strong understanding of billing, invoicing, and payment reconciliation processes.
• Hands-on experience with ServiceTitan software is required.
• Proficiency in Microsoft Excel and general accounting software.
• Excellent communication and negotiation skills for customer-facing collections.
• High attention to detail with strong organizational and time management abilities.

Responsibilities

• Manage accounts receivable processes including invoicing, payment posting, and account reconciliation.
• Conduct outbound collections calls and follow-ups on outstanding balances.
• Utilize ServiceTitan to track, manage, and update customer accounts and billing records.
• Identify and resolve billing discrepancies and disputes in a timely manner.
• Generate and analyze A/R aging reports to prioritize collections efforts.
• Communicate professionally with customers regarding payment arrangements and account status.
• Coordinate with field and operations teams to ensure accurate job costing and invoicing.

Skills

Attention to detail

Communication skills

Time management

Negotiation skills

Tools

ServiceTitan

Microsoft Excel

Accounting software

Job description

Benefits

• Company parties


• Competitive salary


• Health insurance


• Paid time off


• Training & development


• Vision insurance

About the Role

Services By J National LLC is looking for a detail-oriented A/R & Collections Specialist with hands-on ServiceTitan experience to join our growing team in Carrollton, TX. This is a great opportunity to bring your billing expertise to a fast-paced service company where your work directly impacts the financial health of the business. If you thrive in a structured environment and love keeping accounts in order, we want to hear from you!

Responsibilities

• Manage accounts receivable processes including invoicing, payment posting, and account reconciliation


• Conduct outbound collections calls and follow-ups on outstanding balances


• Utilize ServiceTitan to track, manage, and update customer accounts and billing records


• Identify and resolve billing discrepancies and disputes in a timely manner


• Generate and analyze A/R aging reports to prioritize collections efforts


• Communicate professionally with customers regarding payment arrangements and account status


• Coordinate with field and operations teams to ensure accurate job costing and invoicing

Requirements

• Hands-on experience with ServiceTitan software is required


• 2+ years of accounts receivable and/or collections experience


• Strong understanding of billing, invoicing, and payment reconciliation processes


• Proficiency in Microsoft Excel and general accounting software


• Excellent communication and negotiation skills for customer-facing collections


• High attention to detail with strong organizational and time management abilities


• Experience in the home services or field service industry is a plus

About Us

Services By J National LLC is a trusted name in the home and commercial services industry, known for delivering reliable, high-quality work to customers across the region. Our clients keep coming back because of our commitment to excellence and professionalism on every job. We foster a supportive team culture where employees are valued, empowered, and given the tools they need to succeed.